Teleperformance (TP) Philippines continues to raise the bar in corporate responsibility as it secures ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) certifications across all 28 sites nationwide. This major milestone reflects the company’s ongoing commitment to employee well-being, environmental stewardship, and world-class business operations.
The certifications were formally awarded by Société Générale de Surveillance (SGS), a global leader in inspection and certification services, following an extensive two-month audit of multiple TP locations. Present during the awarding were TP Philippines Chief Executive Officer Rahul Jolly and Chief People Officer Jeffrey Johnson, who accepted the recognitions from Cresenciano Maramot, Managing Director of SGS Philippines & Guam.
“At TP, we continue to implement the highest global standards and best practices to ensure we drive value and meaningful growth for our employees, clients, and stakeholders,” said Rahul Jolly. “These renewed certifications reinforce our dedication to creating a positive impact for our TP team members and the communities we serve.”
A Commitment to People and the Planet
The ISO 45001 certification highlights Teleperformance’s proactive approach to occupational health and safety, emphasizing risk reduction and the creation of a safe, supportive work environment. This globally recognized standard enhances employee morale, strengthens brand reputation, and helps attract and retain top talent.
Meanwhile, the ISO 14001 certification reflects TP’s strong environmental management initiatives—demonstrating compliance with global environmental standards and addressing issues such as climate change, energy efficiency, and resource conservation. Through this framework, Teleperformance continues to promote sustainability in the BPO industry, reducing environmental impact and improving operational efficiency.
“We always aim to be a leader in responsible business practices,” added Jeffrey Johnson. “By adhering to these ISO standards, we double down on this commitment while enhancing the value we deliver to clients.”
A Legacy of Operational Excellence
Teleperformance Philippines’ achievement adds to its impressive track record as a Great Place to Work®-certified company for six consecutive years. The dual ISO certifications solidify its standing as one of the top-performing markets in the global Teleperformance Group, known for excellence in digital business services, customer experience, and innovation.
This dual certification is more than a badge of honor—it’s a clear statement of TP’s mission to prioritize people, performance, and the planet while driving sustainable growth in the fast-evolving BPO landscape.