TP Philippines Highlights AI-Driven, Future-Ready Workforce Strategies at the 2025 GWFM APAC Summit

TP Philippines Highlights AI-Driven, Future-Ready Workforce Strategies at the 2025 GWFM APAC Summit

Monday, December 8, 2025

Teleperformance Philippines reinforces its human-centric approach to AI and workforce innovation before industry leaders across Asia-Pacific.

TP (formerly Teleperformance) in the Philippines, a global leader in digital business services, continues to champion a future-ready workforce as it participated in the 5th APAC Workforce Management Summit 2025 hosted by Global Workforce Management. The event brought together more than 200 workforce leaders and practitioners from across the Asia-Pacific region, all focused on shaping resilient, AI-empowered organizations.

With this year’s summit theme, “Redefining Workforce Intelligence & Agentic AI: Enabling Resilient, Future-Ready Organizations,” experts explored new ways to blend technology, automation, and human insight to strengthen workplaces.

TP Shares Human-Centric AI Strategy on Panel Discussion

Representing TP Philippines, Senior Vice President for Workforce Management Jim Mathew Joseph joined a panel that explored how companies can effectively harness AI to improve both business resilience and employee empowerment.

Joseph emphasized that technology should elevate people — not replace them. As he explained:

“In a future-ready organization, technology and AI are meant to amplify, not replace our people. At TP, we fulfill this through a human-in-the-loop approach to our AI adoption strategy. We ensure that our integration of AI and human insight continues to drive empathy and excellence, to create workplaces that are both high-performing and deeply human.”

A Regional Exchange of Best Practices

Throughout the summit, over 20 industry experts presented case studies and shared strategies on:

• Building adaptable and resilient workforces
• Embracing AI-driven insights for scalability and competitiveness
• Strengthening customer experience through smarter workforce automation
• Navigating economic and technological disruptions

Leaders across sectors also emphasized the importance of maintaining a flexible, data-informed approach to workforce management in a rapidly evolving business landscape.

A People-First Employer With a Strong Record of Excellence

As one of the largest private employers in the Philippines, TP continues to uphold its commitment to employee well-being, ethical operations, and business resilience. The company’s 60,000 employees across 27 sites reflect a robust people-first culture.

TP Philippines has also been Great Place to Work®-certified for eight consecutive years, consistently earning high marks from employees for workplace safety, inclusivity, and sustainability efforts.

TP’s presence at the GWFM APAC Summit further solidifies its position as a leader in building a tech-enabled yet deeply human workplace. By championing responsible AI adoption and future-ready workforce models, the company continues to shape how organizations can thrive in an increasingly digital world.

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Fastly Launches New Certification Program to Help Partners Strengthen Customer Security and Expand Service Capabilities

Fastly Launches New Certification Program to Help Partners Strengthen Customer Security and Expand Service Capabilities

Monday, December 1, 2025

Fastly, Inc. (NYSE: FSLY), a global leader in edge cloud platforms, has introduced the Fastly Certified Services Partner Program, a new certification initiative designed to empower technical security professionals across partner organizations with deeper expertise in deploying and managing Fastly’s advanced security solutions.

With 72% of executives reporting an increase in cyber threats, organizations are urgently seeking trusted security partners who can deliver streamlined, reliable protection. Certification has quickly become a key differentiator, helping partners build credibility and upskill teams to respond to emerging, AI-driven threats.

Fastly’s new self-guided certification program addresses these needs by offering flexible, accessible training that partners can complete on their schedule. After certification, partners gain access to a full suite of resources, including:

• Early insights into Fastly’s innovation roadmap
• Invitations to exclusive technical labs and webinars
• Unlimited access to ongoing training and enablement content

“Equipping our partners with advanced training and certification in our security solutions enables them to expand their service portfolios, create new revenue streams, and deliver greater value to their clients,” said Jeff Alpen, Vice President of Global Partnerships at Fastly. “This program is a pivotal step in strengthening our global channel ecosystem and providing customers with more choice and flexibility in how they implement and manage their security infrastructure.”

“Fastly’s new certification program reinforces the strength of our partnership and empowers our team with the advanced knowledge needed to deliver exceptional results,” added Ben Trafton, Vice President of Client Services at Yottaa. “It’s a unique benefit that enhances our ability to create broader go-to-market value together.”

The launch of the Fastly Certified Services Partner Program represents a major milestone in expanding Fastly’s partner ecosystem and elevating partner-led value. Certified partners can now offer implementation services that complement Fastly’s own professional services team—giving customers the flexibility to choose either Fastly experts or a trusted local certified partner.

Upon completing the training track, organizations earn the Fastly Certified Services Partner designation, while individual participants receive the title Fastly Certified Professional for Security Implementation. This security certification track forms part of Fastly’s broader commitment to continuous partner enablement and go-to-market success.

For more details about the Fastly Certified Services Partner Program, email team-partners@fastly.com.

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EastWest Bank Launches Google Pay in the Philippines: Faster, Safer, and Smarter Payments for Filipinos

EastWest Bank Launches Google Pay in the Philippines: Faster, Safer, and Smarter Payments for Filipinos

 

Filipinos are embracing digital payments more than ever, especially with today’s fast-paced lifestyle. Whether you're buying coffee, booking a ride, or shopping online, tap-to-pay convenience has become the new norm. Now, EastWest is making cashless living even easier. The bank is officially one of the first in the Philippines to bring Google Pay™ to its cardholders, giving Android users a faster, safer, and smarter way to complete everyday transactions.

EastWest Joins Google Pay: A Big Win for Mobile Wallet Users

In a major push toward digital innovation, EastWest is rolling out Google Pay™ for its Visa and Mastercard Credit cards. With this new feature, customers can simply add their cards to Google Wallet™ on their Android devices, then enjoy secure tap-to-pay transactions at contactless terminals or seamless online checkouts without having to type card details.

It’s a convenient upgrade for Filipinos who want to ditch physical cards and pay with just their phone or smartwatch.

Advanced Security Through Tokenization

For many, online and mobile payments come with one big question: Is it safe?

EastWest ensures that every Google Pay transaction is protected through tokenization, a security feature that replaces real card numbers with encrypted digital codes. This means merchants never see your actual card information — minimizing risks and giving users peace of mind every time they tap or check out online.

EastWest CEO Jerry G. Ngo emphasized that their goal has always been to simplify life through technology. He shared that with Google Pay, the bank is empowering cardholders to make secure transactions anytime and anywhere, calling it “the easier way to pay.”

Strengthening EastWest’s Lead in Digital Payments

The bank has already made waves with its own EWPay contactless platform, and now it further solidifies its role as a frontrunner in the digital payments space by going live on Google Pay ahead of several major industry players.

Google Philippines Country Manager Prep Palacios applauded the move, highlighting that Google’s partnership with EastWest supports the nation’s digital transformation and financial inclusion goals.

How to Use Google Pay with Your EastWest Card

Getting started is simple:

1. Open Google Wallet™ on any compatible Android device
2. Add your EastWest Visa or Mastercard Credit card
3. Start shopping using tap-to-pay or online checkout

EastWest also confirmed that support for Visa Debit cards is coming soon.

What This Means for Filipino Consumers

More than just convenience, Google Pay signifies a shift toward smarter, more secure digital banking. It makes everyday transactions easier, reduces reliance on physical cards, and supports the Philippines’ growing cashless culture. For Filipinos who want speed, safety, and modern payment options, this is a welcome upgrade.

If you're an EastWest cardholder, now’s the perfect time to try Google Pay and experience the ease of tap-to-pay shopping. With more digital innovations on the way, EastWest is shaping up to be one of the most forward-thinking banks in the country.

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PLDT Enterprise and Nabstract Launch SilentAccess

PLDT Enterprise and Nabstract Launch SilentAccess

In a digital world where scams evolve faster than our passwords, Filipinos are constantly seeking safer ways to transact online. This is why PLDT Enterprise is stepping up its cybersecurity game. The corporate arm of PLDT has partnered with global tech innovator Nabstract to introduce SmartSafe SilentAccess—a new solution designed to authenticate users without relying on one-time passwords. For Filipinos tired of worrying about phishing scams, this could be a game-changer.

A New Era of Secure, OTP-Free Authentication

As digital transactions continue to rise, so do incidents of cyber fraud. Traditional OTPs sent via SMS have become common targets for phishing, SIM swaps, and social engineering scams. To address this, PLDT Enterprise is rolling out SilentAccess, the flagship solution of the soon-to-launch SmartSafe fraud management API suite.

SilentAccess allows real-time, direct user verification through the Smart network. Instead of waiting for a text message, users are authenticated seamlessly in the background—making login and checkout experiences faster and much more secure.

During the launch, PLDT Enterprise executives shared that this new tool is designed to benefit industries like banking, fintech, e-commerce, and even SMEs that want to safeguard customer transactions. As Nico Alcoseba, First Vice President and Head of Product Management at PLDT Enterprise, emphasized, the partnership is part of their mission to innovate responsibly and build digital trust. He explained that with their GSMA Open Gateway API Certification, PLDT Enterprise is taking bold steps in protecting businesses with seamless and fraud-resistant technology.

How the Partnership with Nabstract Strengthens Security

Nabstract, known for its expertise in secure network exposure, plays a major role in enabling SilentAccess. Through Smart’s Service Exposure Platform (SEP), enterprises can tap directly into advanced network intelligence for:

• Real-time fraud detection
• Authentication without OTP friction
• Stronger security for online transactions
• Smoother user experiences across platforms

This means banks can block unauthorized access instantly, e-commerce platforms can reduce abandoned carts, and SMEs can offer secure logins without complicating user journeys.

According to Nabstract Founder and Director Vaibhav Mehta, the company trusts PLDT Enterprise to deliver secure and scalable digital solutions to the Philippine market. Their shared goal: empower organizations to thrive safely in an increasingly digital economy.

Building a Safer Digital Future for Filipino Businesses

The collaboration also aligns with PLDT Enterprise’s support for the United Nations Sustainable Development Goals (SDGs), particularly those related to innovation, industry, and digital inclusion. By enabling secure online services, the initiative helps boost trust and confidence in the country’s digital ecosystem.

With cybersecurity threats evolving every day, SilentAccess is a timely tool for businesses that want to protect users while providing fast, frictionless digital experiences.

Learn more about SmartSafe SilentAccess here:

https://pldtenterprise.com/enterprise/products/mobility/mobile-solutions/smartsafe/number-verification

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Mary Grace Café opens first international branch in Singapore

Mary Grace Café opens first international branch in Singapore

Sunday, November 30, 2025

For many Filipinos, Mary Grace Café isn’t just a place to eat. It’s where we slow down, reconnect and enjoy the familiar comfort of ensaymadas, cheese rolls and warm meals that remind us of home. As the brand nears its 30th year, this well-loved café is opening a new chapter that hits close to the heart of every Filipino abroad. Mary Grace has officially confirmed its first-ever international expansion, and it’s landing in Singapore.

A Milestone Three Decades in the Making

What started as a simple home baking endeavor at Mary Grace Dimacali’s kitchen table has grown into a nationwide favorite. With more than 140 cafés and kiosks today, the brand has become synonymous with comforting Filipino hospitality.

Dimacali, who serves as Founder, President and CEO of Mary Grace Foods Inc., shared this meaningful milestone in a heartfelt message. She expressed that opening in Singapore feels like a blessing and a natural next step in their journey. As she put it, they are grateful for the chance to share “a piece of home” with a new community.

Bringing Filipino Warmth to Singapore

True to its philosophy of creating “The Goodness of Home,” Mary Grace Café aims to recreate the same sense of warmth abroad. The upcoming Singapore café is envisioned as a welcoming space for both Filipinos and locals who want to experience comforting flavors and heartfelt service.

The brand hopes to serve as a home away from home for OFWs and Filipino families living in Singapore, offering a familiar place to gather, celebrate and unwind. It’s also a lovely introduction for Singaporeans who are curious about Filipino baked goods and cuisine.

Signature Favorites Travel Overseas

Visitors can expect the same carefully crafted favorites that have defined Mary Grace for years. The café will serve:

• Their iconic Ensaymadas
• The bestselling Cheese Rolls
• Classic Filipino meals prepared with quality, wholesome ingredients

Each dish is meant to deliver the same warmth, care and nostalgia that loyal customers cherish in the Philippines. The brand hopes its new location will inspire the same shared moments that have made it a beloved dining spot here at home.

A Founder’s Personal Reflection

Dimacali also shared that she never imagined her humble baked creations would one day reach other countries. She spoke of the Singapore opening as a deeply personal journey and hopes guests will feel a sense of connection and comfort with every bite.

Soft Launch Through Online Pop-Ups

Before the physical café opens in the first half of 2026, Mary Grace will offer a sneak peek through online pop-ups at www.marygracecafe.sg throughout November and December 2025. Fans in Singapore will be able to order select baked goods, making them perfect treats for the holiday season.

Mary Grace’s expansion feels like a collective win for Filipinos everywhere. It’s a reminder of how far homegrown brands can go while still staying true to their roots. Whether you’re in Manila, Cebu or soon in Singapore, that familiar Mary Grace warmth will always be within reach.

If you’re traveling to Singapore next year, bookmark their page — it might just be your next comfort-food stop.

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Schneider Electric Pushes for Safer, Smarter Electrical Systems as Fire Risks Rise in the Philippines

Schneider Electric Pushes for Safer, Smarter Electrical Systems as Fire Risks Rise in the Philippines

Tuesday, November 25, 2025

Filipino homes and buildings are getting busier as more appliances, more gadgets, more daily energy needs. But while our lifestyles have evolved, many electrical systems haven’t. With fire incidents linked to outdated wiring and overloaded circuits steadily increasing, Schneider Electric is calling for a nationwide shift toward safer, smarter, and more resilient electrical design. For homeowners, developers, and property managers, this is a wake-up call: electrical safety is no longer optional.

The Alarming Reality: Outdated Wiring Still Puts Filipinos at Risk

Despite modern living demands, many properties still rely on old, undersized, and poorly maintained electrical setups. The Bureau of Fire Protection (BFP) has identified overloaded circuits, undersized wiring, and even the common “octopus connection” as top causes of electrical fires. In 2024, the country logged 1,800 more fire incidents caused by electrical faults compared to the year before.

With Filipinos using more appliances such as AC units, water heaters, work-from-home devices, gaming rigs, many systems simply can’t keep up.

Schneider Electric, a global energy technology leader with over 30 years in the Philippines, stresses that the solution lies in stronger, scalable, and future-ready electrical design.

Five Must-Have Elements for a Safer, Stronger Electrical Foundation

Schneider Electric highlights five key priorities that should guide today’s electrical planning for homes, businesses, and industrial facilities.

1. Proper Circuit Protection = Reduced Fire Risk

Modern appliances draw higher loads, making circuit protection more important than ever. Schneider Electric emphasizes the use of automatic circuit breakers that quickly detect faults and shut down power to prevent fires, shocks, and equipment damage.

Their products like Easy9, EasyPact EZC, and MVS circuit breakers are designed to respond rapidly to dangerous electrical conditions — a crucial safeguard for condos, offices, malls, and factories.

2. Backup Power is Essential for Business Continuity

Power interruptions aren’t just an inconvenience, they’re expensive. Consumer advocacy group ILAW reports that MSMEs lose ₱10,000 to ₱30,000 per day, while large businesses can lose up to ₱100,000 daily due to outages.

To minimize losses, Schneider Electric recommends using APC Easy UPS and Easy UPS On–Line, which offer automatic backup and surge protection for critical equipment. MSMEs, call centers, clinics, and data-driven businesses can stay operational even during grid fluctuations.

3. Real-Time Energy Monitoring Helps Cut Costs

The Department of Energy recorded ₱400 million in savings from energy efficiency programs in early 2024, proof that smart monitoring works.

Schneider Electric’s Power Monitoring Expert provides businesses with real-time updates, alerts, carbon tracking, and even WAGES (water, air, gas, electricity, steam) insights. These data points help organizations optimize operations, reduce waste, and make smarter financial decisions.

4. Avoid Risks by Using Certified, Durable Switches & Sockets

In 2025, the Department of Trade and Industry seized ₱134 million worth of uncertified electrical products  many linked to fire and electrocution hazards.

Schneider Electric stresses the importance of safe, durable components. Their AvatarOn A line includes universal sockets, child-proof shutters, USB ports, and heat-resistant materials  ideal for Filipino households that value both function and aesthetic.

5. Scalable, Sustainable Power for Digital-Driven Businesses

With more companies relying on data centers and cloud-based tools, power infrastructure must be scalable. Schneider Electric’s Easy UPS 3-Phase Modular offers live swap capability, letting facilities upgrade power modules without shutting down operations  perfect for banks, hospitals, logistics hubs, and IT parks.

This flexibility supports the country’s growing digital economy while ensuring safety and efficiency.

Strengthening Electrical Safety for Filipino Communities

Schneider Electric Philippines Country Solutions Head Harold Lim underscores that well-designed electrical systems are essential for community safety and business continuity. He stresses that proper electrical planning “prevents hazards, protects people and property, and supports national development.”

With global recognition as Time Magazine and Statista’s World’s Most Sustainable Company, Schneider Electric continues to champion solutions that help Filipinos build safer, smarter, and more energy-resilient spaces.

Modern Living Needs Modern Electrical Design

Electrical safety is a long-term investment. Whether you're building a new home, upgrading an office, or managing a commercial property, choosing certified components and future-ready systems will save money, prevent fires, and give you peace of mind.

If you’ve been delaying an electrical upgrade, now is the time to act. A safer home  and community  starts with smarter choices.

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RCBC and Taptap Send Partner to Simplify Global Remittances

RCBC and Taptap Send Partner to Simplify Global Remittances

Sunday, November 23, 2025

Sending money back home just got easier for overseas Filipinos. RCBC has teamed up with digital money transfer service Taptap Send to expand global remittance options across the USA, Canada, Europe, UK, UAE, and Australia. This partnership brings faster, more secure, and convenient ways for Filipinos abroad to support their families in the Philippines.

Expanding Digital Remittances Worldwide

With 75% of remittances now sent through digital platforms, the Philippines received a record $38.34 billion in inflows last year. RCBC Transaction Banking Group Head Martin Tirol highlighted that this partnership strengthens the bank’s mission to provide accessible financial services to overseas Filipinos and their families.

Through this collaboration, RCBC can now reach new sending corridors while integrating approximately 500,000 new clients into its remittance system. By joining forces with Taptap Send, a mobile-first money transfer platform operating in major sending regions, RCBC further enhances its global digital remittance infrastructure.

“Overseas Filipinos deserve swift, secure, and convenient options for sending money home,” Tirol said. He emphasized that this partnership equips kababayans with innovative financial tools, helping them achieve long-term financial goals and plan for the future.

For recipients in the Philippines, this translates to faster transfers, reliable service, and access to RCBC’s advanced digital banking solutions, making remittances simpler and more seamless than ever.

RCBC: A Trusted Partner in Financial Connectivity

Currently the 5th largest privately-owned universal bank in the Philippines, RCBC has been recognized for Best Bank for Customer Service. With its robust remittance network and advanced digital capabilities, the bank continues to redefine how Filipinos move money across borders. Through online banking and customer-centric solutions, RCBC ensures that global remittances are not only efficient but also secure and reliable.

For more information on RCBC’s remittance services, visit RCBC Remit.

For overseas Filipinos, sending support to loved ones is more than a transaction—it’s a lifeline. With RCBC and Taptap Send, families can count on timely, reliable, and convenient money transfers, empowering them to plan, save, and thrive no matter where they are in the world.

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SSS and Manulife Expand Pension Loan Insurance to Surviving Spouses

SSS and Manulife Expand Pension Loan Insurance to Surviving Spouses

Filipino families can breathe a little easier now. The Social Security System (SSS) and Manulife Philippines have officially strengthened their partnership to make financial protection more inclusive for pensioners. Through this collaboration, not only retirement pensioners but also surviving spouses who avail of the SSS Pension Loan Program are now covered by Group Credit Life Insurance, helping families stay secure during life’s unexpected turns.

SSS and Manulife Join Forces to Protect More Pensioners

In a ceremonial signing at the SSS Head Office in Diliman, Quezon City, SSS President and CEO Robert Joseph de Claro and Manulife Philippines President and CEO Rahul Hora sealed the expanded agreement. What this means is clear: pensioners and their families now have stronger financial safeguards in place.

Previously, only around 2 million retirement pensioners enjoyed this coverage. With the new expansion, approximately 1.2 million surviving spouse pensioners are now included, ensuring that loan obligations are fully protected in the event of an unforeseen loss.

De Claro emphasized that this partnership is about empowering Filipino families. He noted that through this program, borrowers are protected from financial vulnerability caused by unexpected loss, illness, or tragedy.

Similarly, Rahul Hora highlighted that the expansion reflects Manulife’s commitment to building a more inclusive financial landscape, allowing more Filipinos to achieve greater financial security, especially during times when support is most needed.

How the Enhanced Pension Loan Program Helps Families

The SSS Pension Loan Program, which first launched on Labor Day 2025, has been a lifeline for pensioners seeking low-interest loans. Now, with Manulife providing Group Credit Life Insurance from 2025 to 2026, the program offers several key benefits:

Comprehensive protection: Outstanding loan balances are covered in the event of a borrower’s passing, easing the financial burden on families.

Inclusive coverage: Surviving spouse pensioners are now included, extending protection to more Filipino households.

Seamless integration: Coverage is automatic, embedded in the pension loan process, so members don’t have to take extra steps.

Public-Private Partnership in Action

This milestone underscores the impact of strong public-private partnerships. Manulife has been supporting SSS since 2022 with its five-year group credit life insurance contract, helping extend social protection programs to millions of Filipinos. With a legacy of 118 years in the Philippines, Manulife continues to provide innovative insurance solutions tailored to the evolving needs of Filipino families at every stage of life.

For many retirees and surviving spouses, navigating financial obligations can be daunting. With this expanded coverage, Filipino families can face the future with more confidence, knowing that loans won’t become an added burden in times of hardship. If you’re an SSS pensioner or a surviving spouse, consider taking advantage of the Pension Loan Program and the automatic Group Credit Life Insurance protection.

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AXA Champions a Prevention-First Approach as Global Risks Intensify

AXA Champions a Prevention-First Approach as Global Risks Intensify

Friday, November 21, 2025

When disasters strike whether earthquakes, typhoons, or sudden health emergencies Filipinos feel the impact immediately. As climate change continues to amplify these risks, traditional insurance that only steps in after a tragedy is no longer enough. Today, global insurer AXA is pushing a major shift: focusing on prevention first, not just protection after the fact. And during their recent visit to the Philippines, AXA Group CEO Thomas Buberl and AXA International Markets CEO Hassan El-Shabrawishi shared how this new mindset is reshaping their global and local strategy.

Why Insurance Needs to Change Now

The world is getting riskier and not just because of natural calamities. Economic instability, health crises, and climate-related disasters are on the rise. Buberl explained that many people expect insurance premiums to increase along with these risks, when the real solution is to help people avoid losses before they happen.

He emphasized that behind every claim is a family dealing with pain and disruption, saying that insurance should “not only pay for losses but help prevent them.” He pointed to the example of Hurricanes Katrina and Irma: the damage from Irma was significantly less because communities had learned from past experience and prepared better.

This, he said, is proof that prevention saves lives and reduces costs for everyone.

Prevention as a Core AXA Strategy

According to El-Shabrawishi, AXA has long embraced prevention as a competitive advantage. He highlighted AXA’s investments in healthcare, workplace safety, and climate-resilient infrastructure initiatives that demonstrate how the company is taking action, not just making statements.

Buberl added that prevention works best when communities, governments, and private sectors collaborate. Households can take simple steps to reduce exposure to floods or strong winds, but broader protection requires everyone to work together, especially since governments often bear the biggest financial burden after disasters.

Climate Transition: A Business Imperative

AXA’s prevention-first stance goes hand-in-hand with its climate transition agenda. Even before the 2015 Paris Agreement, AXA began shifting away from investments in coal and tobacco and redirecting funds toward sustainable sectors.

Buberl explained that this wasn’t simply a corporate social responsibility effort, it was necessary to keep the business sustainable. “We need to do everything on the investment side and the underwriting side to make the climate transition a reality,” he said.

This means helping industries that want to transition, while avoiding investments that fuel long-term harm.

Why the Philippines Matters in AXA’s Strategy

For AXA, the Philippines represents both opportunity and responsibility. The country faces frequent natural hazards, yet insurance penetration remains low. At the same time, the economy is strong and diverse qualities El-Shabrawishi said make the Philippines a “resilient economy for the future.”

But to become truly resilient, access to insurance must be inclusive. Through platforms like Grab, GCash, and Home Credit, AXA is reaching more Filipinos with simple, affordable coverage under its global unit AXA EssentiALL. This unit now serves over 17 million customers across emerging and mature markets, offering protection to underserved groups such as informal workers and micro-business owners.

Meanwhile, AXA’s long-running partnership with Metrobank, the pioneer of bancassurance in the Philippines, remains a crucial part of the company’s mission. Metrobank’s extensive branch network helps AXA bring financial protection closer to Filipinos nationwide.

El-Shabrawishi stressed that delivering value not just selling products is key. He said that people only invest in insurance if it truly addresses their needs, which is why AXA focuses on deeply understanding customer realities.

Insurance as an Enabler of Progress

As global risks continue to grow, Buberl reminded leaders and policymakers to view insurance as a driver of development not an obligation. Done right, insurance strengthens both communities and economies by enabling faster recovery and smarter preparation.

To help governments, businesses, and individuals better understand the risks ahead, AXA recently released its 2025 Future Risk Report, covering pressing threats such as climate change, cybersecurity, and social tensions. The report highlights how a prevention-first perspective can build safer, more resilient societies.

At a time when Filipinos are facing more unpredictable weather patterns and rising economic uncertainty, AXA’s prevention-first approach feels especially relevant. Whether it’s through accessible products, climate-smart investments, or partnerships with local institutions, the company’s strategy is a reminder that protecting communities begins long before disaster strikes.

If you want to better safeguard your family, your health, or your business, exploring prevention-based insurance solutions is a smart step toward long-term resilience.

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ManageEngine Expands in PH as Demand for Cybersecurity and AI Tools Grows

ManageEngine Expands in PH as Demand for Cybersecurity and AI Tools Grows

Thursday, November 20, 2025

As the Philippines’ digital economy continues to boom, ManageEngine, the IT management division of Zoho Corporation, is strengthening its presence in the country to support growing demand for cybersecurity, cloud adoption, and integrated IT systems across industries.

With the Philippine digital economy valued at $40 billion in 2024 and projected to reach $150 billion by 2030, organizations in finance, government, healthcare, and enterprise sectors are accelerating their digital transformation. But with this growth comes heightened cyber risks, prompting companies to invest in smarter, AI-powered protection.

Strong Growth in the PH Market

According to Arun Kumar, ManageEngine’s Regional Vice President for Asia-Pacific, the Philippines has become one of its fastest-growing markets. The company recorded 25% annual growth locally, serving more than 500 organizations nationwide making the Philippines its fourth-largest market in Southeast Asia.

Kumar emphasized that the Philippines has become a crucial market for ManageEngine, noting that the company has significantly increased its investments in cybersecurity capabilities to meet the country’s growing needs. He explained that strengthening security has always been at the core of what ManageEngine aims to address, especially as digital threats evolve.

Rising Cyber Threats Push the Need for AI-Driven Security

Cyberattacks in the Philippines continue to escalate. Latest data shows:

• 14,531 cybercrime complaints filed in 2025
• ₱198 million in financial losses
• 234 confirmed data breaches

Kumar noted that cyber threats have become more sophisticated, often driven by automation and AI. To help organizations stay ahead, ManageEngine now integrates contextual AI, conversational AI, and agent-based AI tools into its unified IT management platform.

Aligned With National Digital Policies

The company’s expansion comes at a time when the government is implementing major digital reforms such as the:

• National Cybersecurity Plan 2023–2028
• Cloud-First Policy
• National AI Strategy Roadmap 2.0

These initiatives require government agencies to modernize systems, strengthen identity protection, and adopt cloud and AI technologies further driving demand for ManageEngine’s solutions.

A Full Suite of IT Management Tools

ManageEngine has operated in the Philippines for nearly 20 years, offering a comprehensive tech portfolio that includes:

• Identity and access management
• Endpoint management and security
• SIEM
• Unified service management
• Infrastructure monitoring
• DevOps
• IT operations management

Its top clients in the Philippines include the Bank of the Philippine Islands, Eastern Communications, SM Investments, CITADEL, and Cebu Pacific.

Unlike many competitors, ManageEngine develops all its products in-house rather than relying on acquisitions, allowing the company to offer clients a fully seamless and integrated IT management platform. Kumar noted that the company provides solutions for every aspect of IT management and emphasized that listening to customers and supporting them throughout their journey remains a top priority.

Empowering MSMEs to Keep Up With Digitalization

Kumar also emphasized that digital progress must be inclusive, noting that many MSMEs still struggle with limited IT budgets. To help bridge this gap, ManageEngine provides modular purchasing options and maintains free tools that small organizations can use as they begin their digital journey. He explained that businesses can start with the free version and choose to scale up only when they are ready.

A Growing Digital Landscape and Bigger Cyber Risks

The Philippines’ data center market, currently valued at US$633 million in 2024, is expected to grow to US$1.97 billion by 2030 as cloud adoption and AI technologies accelerate. Kumar highlighted that as businesses expand their digital operations, ensuring high-quality, synchronized data is critical, since accurate data forms the foundation for safer automation and reduces exposure to cybersecurity risks.

Looking Ahead

ManageEngine’s strategy for the Philippines includes expanding its customer base, building strong partnerships, enhancing technical talent, and deepening involvement in digital governance initiatives.

As the country moves toward a smarter, more digitally connected future, ManageEngine sees strong momentum in key sectors like banking, IT-BPM, healthcare, government, and education all preparing for stricter cybersecurity and compliance requirements.

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Couchbase Mobile Brings Major Advancements for AI-Powered Applications at the Edge

Couchbase Mobile Brings Major Advancements for AI-Powered Applications at the Edge

Wednesday, November 19, 2025

New JavaScript Support, Enhanced Peer-to-Peer Sync, and Multi-Region Resilience Reduce Integration Complexity and Downtime Risk for Mobile AI Apps in Disconnected Environments

Couchbase, Inc., the developer data platform powering mission-critical applications in the AI era, today announced major updates to its Couchbase Mobile platform, enabling AI-powered applications to run seamlessly on devices at the disconnected edge.

The platform’s new JavaScript support for Couchbase Lite allows the embedded database to operate in any web browser, delivering a universal client capable of running offline-first web applications and synchronizing data across web, mobile, desktop, and custom hardware environments. Enhancements to peer-to-peer (P2P) synchronization include device auto-discovery, mesh support that adapts as users join or leave networks, and network auto-switching capabilities, ensuring uninterrupted collaboration even in offline or dynamic network conditions. Additionally, improvements to deployment resilience and failover mechanisms help ensure applications remain fast, available, and reliable regardless of internet connectivity.

“Building AI-powered applications at the edge requires delivering fast, personalized, and always-on experiences even in completely disconnected environments,” said Matt McDonough, SVP of Product at Couchbase. “These updates to Couchbase Mobile empower developers to build and ship applications faster while ensuring uninterrupted uptime. While other vendors are scaling back mobile support due to complexity, Couchbase is expanding mobile and edge capabilities, now including browser-based JavaScript apps.”

Always-On Applications Enable Business Continuity

As AI applications increasingly run on edge devices with intermittent connectivity, cloud-only solutions often fall short. Forrester reports that nearly half of enterprise IT professionals view edge technology adoption as a top priority, underscoring the need for reliable mobile experiences in disconnected environments. Couchbase Mobile addresses this by enabling AI applications to synchronize data between edge devices even in internet dead zones while automatically adapting to changing network conditions.

Global retailer Aptos relies on Couchbase to power its cloud-native point-of-sale (POS) system. Using Couchbase Capella™, Aptos ONE delivers seamless transactions beyond traditional checkout counters. “Reliable synchronization from cloud to retail devices is critical for our customers,” said John Carney, VP and Head of Architecture at Aptos. “Couchbase Mobile’s P2P replication allows us to deliver always-on experiences with lower total cost of ownership. Capella alone reduced our infrastructure footprint from 12 deployments with over 100 nodes to a single deployment with 31 nodes, saving over $1 million annually.”

Unified Platform Reduces Complexity and Risk

Organizations building AI applications face trade-offs: cloud-only databases require constant internet access, while mobile-only embedded databases demand costly custom integrations. Couchbase Mobile eliminates these challenges with a unified solution that seamlessly syncs data from cloud to edge to device to web. 

Key features include:

Couchbase Lite for JavaScript – Embed Couchbase Lite in browser-based web apps for offline-first experiences. Local data processing ensures faster, more secure, and always-available applications that synchronize seamlessly with Capella App Services and Sync Gateway.

Enhanced Peer-to-Peer Sync – Automatic device discovery, adaptive mesh networking, and upcoming network auto-switching simplify P2P integration for iOS and Android, reducing implementation code from dozens of lines to around five.

XDCR and Multi-Cluster Resilience – Cross-data center replication in Capella App Services and Sync Gateway 4.0 provides zero-downtime disaster recovery, seamless failover, and mobile user migration across clusters for maximum uptime.

Couchbase Edge Server – A lightweight database server for resource-constrained environments, designed to power applications in isolated locations like airplanes, warehouses, retail stores, and restaurants.

Couchbase Mobile is available now. Learn more about delivering offline-first AI applications at www.couchbase.com.

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Why Southeast Asia CIOs Are Turning to Low-Code and AI for Faster Digital Growth

Why Southeast Asia CIOs Are Turning to Low-Code and AI for Faster Digital Growth

Monday, November 17, 2025

 

Southeast Asia is moving at lightning speed when it comes to digital transformation, and a new report from Kissflow reveals exactly how CIOs are making it happen. With businesses racing to modernize, governments pushing digital-first initiatives, and consumers expecting smoother online experiences, the region is now leaning heavily on AI-powered low-code platforms to get things done faster.

For Filipino companies especially those balancing limited tech talent with rising digital demands this shift offers a massive opportunity.

A Digital Economy Growing Toward US$1 Trillion

According to Kissflow’s CIO Low-Code Strategy Pulse Report 2025, ASEAN’s digital economy is projected to skyrocket from US$300 billion to as much as US$1 trillion by 2030. A big driver of that growth is AI, which is expected to contribute 13%–18% to the region’s GDP by the end of the decade.

But there’s a challenge: ICT talent across Southeast Asia can’t keep up with the pace of transformation.

The report shows:

• 86% of CIOs worldwide now rely on low-code tools to build and deliver applications faster
• Many organizations are struggling with growing IT backlogs
• Over 55% of CIOs believe AI will dramatically increase the number of apps created

This paints a clear picture: while digital ambitions are rising, the region needs more efficient, scalable ways to build technology.

Low-Code + AI: The New Formula for Faster Innovation

Kissflow notes a major shift taking place not just in tech departments but across entire organizations.

A Tool for Solving Talent Shortages

Low-code platforms allow teams to build applications without deep programming skills. When combined with AI, development becomes even faster and smarter.

Kissflow’s APAC AVP, Rakesh Nandakumar, put it simply:

Southeast Asia is at the digital frontier, and low-code + AI gives CIOs the boost they need to innovate quickly without waiting for a larger tech workforce.

Key Highlights for Southeast Asia

1. Strong Adoption in Banking, Government, and Logistics

Industries with multi-branch operations, strict compliance requirements, and high customer demand are moving away from traditional development. Low-code tools help them respond faster and modernize more efficiently.

2. Business Teams Are Now Building Apps Too

Kissflow’s data shows that operations (33%), finance (25%), and HR (23%) departments are already creating applications using no-code tools with minimal IT help.

This rise of citizen developers signals a shift toward business-led innovation where teams closest to the work can quickly build what they need.

3. AI as a Key Factor in Buying Decisions

Today, 34% of CIOs consider AI capabilities essential when choosing a low-code platform. AI is no longer just a nice-to-have it’s becoming a major competitive advantage, especially for organizations operating in multiple countries with localized compliance needs.

4. A Strategic Solution for Regional Growth

Southeast Asian businesses now view low-code as a core strategy. It enables them to launch new services faster and empower their workforce to keep up as the region’s digital transformation accelerates.

Kissflow’s Influence in APAC and the Philippines

Kissflow stands out as a unified platform offering both no-code and low-code capabilities:

• No-code for business teams to automate processes
• Low-code for IT teams to build full business applications
• Built-in integration, reporting, and lightweight BI modules

Some major APAC organizations relying on Kissflow include True Corporation, Bank of the Philippines, and SCG International.

A notable Philippine success story is SN Aboitiz Power Group (SNAP), which saw a 451% ROI after deploying Kissflow’s low-code platform to streamline workflows and develop over 100 applications. The achievement earned them the ROI Award 2025 from Nucleus Research.

Recognized by Gartner, Forrester, and G2, Kissflow remains a leader in low-code and no-code solutions globally.

As Southeast Asia races toward a trillion-dollar digital economy, low-code and AI are becoming essential tools not just for tech giants, but for any organization that wants to stay competitive. For Filipino businesses navigating tech talent gaps and growing digital expectations, platforms like Kissflow offer a powerful way to innovate quickly and efficiently.

Whether you’re in banking, logistics, government, or even SMEs, embracing low-code may be your next big leap into the future.

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DBS and Ant International Boost Cross-Border Payments and Fintech Innovation

DBS and Ant International Boost Cross-Border Payments and Fintech Innovation

In an era where digital payments are transforming how we shop, send money, and do business, regional banks and fintech leaders are taking collaboration to the next level. DBS and Ant International have strengthened their strategic partnership, promising more seamless cross-border payments and innovative fintech solutions designed to empower businesses and consumers across Asia and beyond.

Expanding Digital Payments Across Borders

The renewed partnership, formalized through a Memorandum of Understanding (MoU) at the Singapore Fintech Festival 2025, brings DBS PayLah! users into the Alipay+ ecosystem. This means over three million DBS PayLah! users can now scan Alipay+ QR codes to pay at more than 150 million merchants in over 100 markets, bridging local convenience with global connectivity.

Real-Time Remittances for Greater Financial Inclusion

Beyond payments, DBS and Ant International are exploring near-instant remittance solutions. The bank-to-wallet initiative aims to enable real-time transfers between DBS customers and 1.8 billion Alipay+ users worldwide, using ISO 20022 messaging standards and the SWIFT network. These innovations simplify cross-border transfers for both individuals and businesses, making financial services more accessible than ever.

Supporting SMEs on Their Digital Journey

Small and medium enterprises (SMEs) stand to gain significantly from this partnership. DBS is teaming up with Antom, Ant International’s merchant payment and digitisation platform, to explore innovative solutions such as the Model Context Protocol (MCP)-based Antom Agentic Payment system. This platform combines alternative payment methods, AI-driven insights, and efficient payment mandates to support SMEs in digitizing operations.

Additionally, DBS is working with WorldFirst to scale up same-day and near-instant cross-border payments, giving SMEs faster access to their funds and helping them thrive in an increasingly digital economy.

Driving Regional Fintech Innovation

Both DBS and Ant International are committed to fostering innovation in the regional fintech ecosystem. Their collaboration includes exploring tokenised deposits and other cutting-edge financial solutions, aiming to create more efficient, inclusive, and future-ready financial services.

Peng Yang, CEO of Ant International, shared that the strengthened partnership builds on a decade-long collaboration, highlighting the potential to boost digital economies and inclusive growth across the region.

Tan Su Shan, CEO of DBS, emphasized that combining their expertise allows both organizations to unlock new growth opportunities, accelerate innovations like tokenised deposits and agentic payments, and reimagine the future of finance for clients and consumers alike.

For Filipino businesses and consumers eyeing cross-border opportunities, the DBS–Ant International partnership signals a more connected and innovative financial landscape. With faster payments, smarter fintech solutions, and greater support for SMEs, the future of finance in Asia is not just digital—it’s inclusive, empowering, and accessible.

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InnovationOne and VIU Philippines Team Up to Bring Brands into the Heart of Asian Streaming Culture

InnovationOne and VIU Philippines Team Up to Bring Brands into the Heart of Asian Streaming Culture

Thursday, November 13, 2025

 

A new era of premium, culturally connected advertising arrives for Philippine brands

As Filipino viewers continue shifting from traditional TV to digital platforms, brands are now racing to meet audiences where they actually spend time streaming their favorite Asian dramas, variety shows, and K-content hits. This growing demand for culturally relevant advertising has paved the way for a major collaboration between InnovationOne, the digital arm of United Neon Media Group (UNMG), and VIU Philippines, one of Asia’s leading streaming platforms.

This partnership opens up fresh opportunities for advertisers looking to tap into a young, digital-first audience that treats streaming as the new primetime.

Creating More Meaningful Brand Visibility Through Premium Asian Content

Through this collaboration, InnovationOne gains direct access to VIU’s ad inventory including branded content integrations embedded within the platform’s most-watched titles. From blockbuster Korean dramas to VIU Originals and regional hits, brands can now appear beside content Filipinos are already emotionally invested in.

InnovationOne Managing Director Raphael T. Layosa described this as a huge advantage, noting that “Filipinos are among the world’s biggest consumers of Korean and Asian entertainment,” and that appearing alongside such content gives brands a deeply engaged audience receptive to storytelling-driven campaigns.

Strengthening Digital Marketing with Cultural Access

The ceremonial signing of the partnership included leaders from VIU and UNMG:

• Raphael T. Layosa, InnovationOne Managing Director
• Vicente Sy-Quia, VIU Philippines Country Head
• Torto Canga, VIU Philippines Channel Revenue & Partnerships Head
• Michael San G. Mendoza, UNMG Chief Commercial Officer

UNMG Deputy COO Benjamin Lim emphasized that the partnership aligns with their mission of pushing advertising innovation forward. He explained that “streaming has become the new primetime,” and this collaboration gives brands something far more powerful than simple ad placements, it gives them cultural access, backed by data, insights, and audience passion points.

Reaching Filipino Viewers in the Platforms They Prefer

The partnership arrives at a pivotal moment, as more Filipinos opt for on-demand streaming over linear TV. VIU’s dual setup, an ad-supported free tier and a premium subscription tier ensures advertisers reach diverse audience groups with strong watch-time and engagement.

With InnovationOne’s end-to-end expertise in strategy, analytics, creative content, social media, and performance marketing, brands now have a comprehensive pathway to activate campaigns that feel natural, relevant, and deeply integrated into Filipino viewing culture.

A Win for Content-Driven Advertising

As streaming continues shaping Filipino pop culture, partnerships like this help brands stay visible in the moments that matter when audiences are fully immersed, inspired, and emotionally connected. For businesses looking to elevate their storytelling or boost digital reach, InnovationOne and VIU’s collaboration offers a smart, strategic path forward.

If you're aiming for campaigns that resonate, now’s the time to plug into the content Filipinos love.

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LIFT Energizes Bacolod with Dare to Switch at MassKara

LIFT Energizes Bacolod with Dare to Switch at MassKara

Monday, November 10, 2025

Coca-Cola’s newest drink energizes Bacolod with its fearless and fun spirit

The MassKara Festival in Bacolod is known for its colorful masks, non-stop street parties, and contagious energy  and this year, Coca-Cola Philippines’ newest drink, LIFT, brought an extra jolt of excitement to the city’s biggest celebration.

For the first time ever, LIFT joined the festivities, lighting up Lacson Street with a three-day activation that dared festival-goers to push their limits and embrace the brand’s bold, challenger mindset through its “Dare to Switch” campaign.

High-Energy Fun: The Dare to Switch Experience

Thousands of festival-goers flocked to the LIFT booth, one of the most talked-about attractions during MassKara weekend. Attendees faced a series of exciting challenges designed to test strength, agility, and focus  all while showcasing their fearless side.

Participants navigated their way through the LIFT Maze, showed off their power at the LIFT UpBar, unleashed creativity at the LIFT Art Photo Wall, and tested precision in the LIFT Bottle Up Challenge. Each station encouraged Bacolodnons to step out of their comfort zones, have fun, and celebrate their unstoppable energy,  the same traits that define both MassKara and LIFT.

The result? Non-stop laughter, friendly competition, and countless share-worthy moments across social media as attendees documented their victories and snapped selfies with the brand’s signature orange-and-yellow setup.

Celebrating Confidence and the Filipino Spirit

The activation perfectly mirrored the MassKara Festival’s theme of resilience and optimism, values that LIFT proudly champions.

“LIFT’s first-ever MassKara activation was a celebration of the bold spirit that defines both the brand and the festival,” shared Frenissa Mae Lagman, Frontline Marketing Senior Director of Coca-Cola Philippines. “MassKara is all about uplifting the Filipino spirit, and LIFT embodies that same drive  to face every challenge with confidence and dare to switch when it’s time to level up.”

As the festival came to a close, LIFT left Bacolod buzzing energizing thousands of attendees and inspiring them to take on life’s challenges with renewed confidence and excitement.

Fueling the Challenger Mindset Nationwide

Following its successful MassKara debut, LIFT is gearing up to bring the Dare to Switch experience to more regions across the Philippines. Bacolod may have been the first to experience the brand’s electric presence, but more Filipinos can look forward to their own taste of LIFT’s bold, refreshing energy soon.

Ready to make the switch? LIFT is now available in sari-sari stores across Western Visayas, perfect for anyone who’s up for a challenge and ready to power up their day.

Stay tuned for upcoming events and nationwide activations by following LIFT Philippines on Facebook and Instagram.

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GoTyme Bank Partners with Wise Platform to Revolutionize International Remittances for Filipinos

GoTyme Bank Partners with Wise Platform to Revolutionize International Remittances for Filipinos

Faster, cheaper, and more transparent cross-border transfers now possible through GoTyme Bank app

Sending money home just got easier, faster, and smarter for millions of Filipino families. GoTyme Bank, one of the Philippines’ fastest-growing digital banks, has officially partnered with Wise Platform, the global leader in payment infrastructure.

This landmark collaboration makes GoTyme Bank the first Wise Platform partner in the Philippines and Wise’s first International Receive partner in the Asia-Pacific (APAC) region. Together, they’re empowering over 7.8 million Filipinos with seamless, low-cost, and transparent international remittances through the GoTyme Bank app.

Redefining How Filipinos Receive Money from Abroad

For decades, Overseas Filipino Workers (OFWs) and their families have faced steep remittance fees, hidden charges, and long processing times. The GoTyme–Wise partnership tackles these long-standing challenges head-on by integrating Wise’s trusted global infrastructure directly into the GoTyme Bank app.

Customers can now receive money from over 11,000 banks worldwide via SWIFT, covering 23 major currencies such as USD, EUR, GBP, AUD, and SGD  all with transparent pricing and faster settlement.

With just a few taps, users can view and share their GoTyme account details, making it easier for senders abroad to transfer funds directly to the Philippines. Once received, customers can withdraw their remittances for free at over 1,400 Robinsons Retail partner stores nationwide, ensuring accessibility even without traditional bank branches.

Empowering Families and Building a More Inclusive Financial Future

Remittances are a lifeline for millions of Filipino households. In 2024 alone, OFWs sent home over US$38 billion, contributing significantly to the nation’s economy. However, Wise research shows that Filipinos lost around USD 170 million (₱9.74 billion) that same year due to hidden fees and poor exchange rates.

This new integration changes that. By making remittances faster, fairer, and more transparent, GoTyme Bank and Wise Platform are helping families get the full value of every peso sent  turning overseas earnings into opportunities for education, livelihood, and growth.

“Our collaboration with Wise is about creating a trusted remittance experience that feels effortless,” said Nate Clarke, President and CEO of GoTyme Bank. “By pairing Wise’s world-class technology and global network with GoTyme Bank’s simple, beautiful banking, we’re redefining how Filipinos support their families, grow their ambitions, and stay connected to what matters most.”

“This partnership exemplifies Wise’s mission to build the infrastructure for the world’s money,” added Samarth Bansal, APAC General Manager of Wise Platform. “GoTyme Bank is the first in the Philippines to break away from hidden charges and slow speeds on SWIFT payments. For 14 years, Wise has been building better cross-border systems  and now, Filipinos can benefit from this innovation through GoTyme.”

A New Era for Cross-Border Banking

As Filipinos increasingly expect global payments to be as seamless as local transfers, this partnership sets a new benchmark for digital banking in the Philippines. Combining GoTyme’s customer-first approach with Wise’s trusted global network, the two companies are bringing world-class financial access to millions of Filipinos  both at home and abroad.

This collaboration isn’t just about faster transactions, it’s about empowering real connections between families and communities, wherever they are in the world.

To experience smarter, faster remittances, download the GoTyme Bank app and start receiving money from abroad with no hidden fees, just real value.

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