Beating the holiday rush: Here’s how 3 business owners winged it this season with these “delivery hacks”

Sunday, December 17, 2023

Christmas is upon us, and you know what that means: traffic, crowded malls, with everyone rushing to buy gifts and prepare for parties. For business owners, this season is great news, but the heightened demand for products and services can be a double-edged sword.

But three business owners are ready to face the holiday rush. Here’s how Aguirre Office Furniture, Bloomingails.ph, and Etiquetta PH are powering through this season:

Aguirre Office Furniture

The orders and inquiries started pouring in as early as October for Aguirre Office Furniture, a national provider of office furniture, services, and office solutions. 

According to their Chief Financial Officer Ken Arocena, the holiday season has given them a 50 percent increase in orders.

However, Arocena shared that their operations require additional resources to manage the increased demand. “Given this, we have to deal with potential shipping delays and managing customer expectations,” he added.

The solution, according to Arocena: Lalamove. He remarked that Lalamove’s wide array of services, especially affordable rates, helped Aguirre Office Furniture keep up and deliver what they promise to their clients, which is the ease of how they do business.

Arocen also noted that their “secret hack” is using Lalamove’s multiple booking feature. He explained, “It’s how we minimize logistics costs and send our orders to multiple locations in one go.”

Bloomingails.ph

For Bloomingails.ph, one of the most trusted flower shops in Manila, the demand is quite high, especially for their fresh mini pine trees, wreaths, and Christmas centerpieces. According to their Chief Executive Officer Abigail Ang-Santander, their event styling business is very robust as well, as this season is a time for a lot of celebrations.

Since part of their business is making sure every special occasion is perfect for their clients, the Bloomingail.ph CEO explains, “We prepare and send out orders very early or after rush hour if the client is amenable to accepting late deliveries. But we make sure we’re on top of our inventory and don’t have to do lots of rush orders for suppliers.”

This peak season, Abigail also heavily relies on Lalamove. She remarked, “With Lalamove, I can book multiple drops and multiple vehicles, especially for our time-sensitive products to reach our clients on time.”

When asked about her favorite feature of the on-demand delivery app, she shared, “We can always rely on trusted partner drivers. This is crucial because we always need to make sure the items are carefully delivered, plus the partner drivers are courteous not only to us but to the recipients – our clients – especially, despite being stuck in traffic the whole day.”

Etiquetta PH

Every year, Etiquetta PH, a souvenir shop, always urges its customers to book in advance to beat the holiday season. “We offer early bird promos as early as August, as well as scheduled pickups of set date of releasing orders, so by the third week of November, we’re already dispatching the items,” shared Etiquetta PH Chief Executive Officer Ria San Juan-Gumaru.

This mompreneur explained that this is their process in anticipation of the major challenges for their business. These include logistics issues, whether it’s delays in the delivery of raw materials or shipping of orders to their customers due to the heavy traffic.

When the peak season ushers in paired with increased demand for logistics, Lalamove always comes to the rescue for Etiquetta PH. According to Ria, “Lalamove’s user-friendly app makes booking seamless and efficient. It’s easy to schedule deliveries, and you don’t have to fill in a ton of information.”

Her favorite, though, proven to help with their business, is Lalamove’s vast fleet of delivery vehicles. “I can choose the most suitable option according to my needs. This flexibility ensures we can adapt to the ever-changing demands of the peak season,” she adds.

“Supporting the needs of the micro-, small-, and medium-sized enterprises (MSMEs) is always a priority for Lalamove, especially during this time of year. Our platform is here to make the holiday season easier for our business owners, one delivery at a time,” remarked Lalamove Philippines Managing Director Djon Nacario.

No need to worry about the high demand during the holiday season. Learn from these business owners and go for their logistics tactics with Lalamove, your trusted delivery partner in Luzon and Cebu.