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DTI Coconut Trade Fair Generates P309.57 Million in Sales

Friday, September 25, 2026


The 2026 COCONUTPhilippines Trade Fair generated P309.57 million in sales, more than tripling the P96.9 million recorded at the previous year's event, according to the Department of Trade and Industry (DTI).

Held from August 26 to 30 at the SMX Convention Center Manila, the trade fair brought together 300 micro, small and medium enterprises (MSMEs) from across the Philippines. The results point to growing commercial opportunities for businesses turning coconut into higher-value consumer and industrial products.

The 2026 sales figure represents a substantial increase from the previous edition, which generated P96.9 million from 213 participating businesses.

For the Philippine coconut industry, the significance goes beyond a five-day retail event. Trade fairs can give smaller enterprises access to buyers, distribution contacts, product feedback, and commercial relationships that are difficult to establish through ordinary retail channels.

What drove the growth of the COCONUTPhilippines Trade Fair?

The 2026 fair featured coconut-based products across several categories, including food and beverages, health and wellness, personal care, home and lifestyle products, crafts, and sustainable non-food materials.

That range illustrates how the country's coconut economy extends well beyond traditional products such as copra, coconut oil, and fresh coconut.

Coconut can be processed into ingredients, personal-care products, food products, household items, and materials used in other applications. Developing these downstream products can create additional opportunities for businesses to capture value from the crop.

The DTI's COCONUTPhilippines program is specifically positioned around promoting coconut-based products and connecting participating MSMEs with markets. DTI's trade-promotion arm lists coconut enterprises among the businesses it supports through national trade fairs, Buyers Day activities, and other market-development platforms.

Why does value-added processing matter to the coconut industry?

A value-added product is a good that has undergone additional processing, branding, packaging, or development before reaching the customer.

For coconut businesses, this can mean turning a raw agricultural product into a finished food, beauty product, household item, ingredient, or other specialized product.

The business rationale is straightforward: processing can create additional commercial value while opening access to different customer segments.

The Philippine Coconut Authority (PCA) has identified integrated processing, downstream products, market development, research, innovation, and enterprise development as parts of the broader strategy for strengthening the coconut industry.

This makes trade fairs relevant not only as selling venues but also as platforms where small businesses can test products and establish relationships with potential buyers.

How did the Buyers Lounge support participating MSMEs?

One of the business-focused components of the 2026 event was its Buyers Lounge, where participating coconut enterprises could meet corporate and institutional buyers.

The setup shifts the role of a trade fair from simple consumer exposure toward business-to-business (B2B) market development.

For an MSME, securing a corporate buyer can potentially open a different scale of opportunity from individual retail sales. A successful B2B relationship may lead to repeat orders, institutional supply arrangements, private-label opportunities, or new distribution channels, depending on the buyer and product.

DTI has also described Buyers Day as a continuing initiative intended to strengthen B2B engagement across its national trade fairs.

The P309.57-million sales figure therefore provides one measure of the event's commercial activity, while buyer linkages offer another way to assess whether participation can translate into longer-term business opportunities.

How does the trade fair fit into the government's coconut industry plan?

The COCONUTPhilippines Trade Fair forms part of a larger government effort to develop the coconut sector.

The Coconut Farmers and Industry Development Plan (CFIDP) was created under the Coconut Farmers and Industry Trust Fund framework established by Republic Act No. 11524. The plan covers areas including farmer support, enterprise development, processing, market development, research and innovation.

The framework has since been revised. In May 2025, the government approved the CFIDP 2024–2028, with the PCA identifying seven program components that include social protection, farmer and family training, cooperative empowerment, coconut hybridization, community-based farm enterprise development, integrated processing and downstream products, and support services.

That broader approach matters because increasing the number of coconut-derived products is only one part of strengthening the industry.

Farm productivity, access to finance, farmer organizations, processing facilities, technology, market access, and business skills also influence whether farmers and enterprises can capture more value from the coconut supply chain.

What does the P309.57-million result mean for coconut MSMEs?

The trade-fair result provides evidence of strong commercial activity among participating coconut enterprises, but it should not automatically be interpreted as a measure of the entire Philippine coconut industry's performance.

The P309.57 million represents sales generated by participating businesses during the event. It does not, by itself, establish industry-wide revenue growth, farmer income growth, or export performance.

What it does demonstrate is the commercial potential of a growing group of MSMEs developing products from coconut and presenting them directly to consumers and buyers.

That distinction is important for evaluating the long-term impact of trade promotion.

The bigger test will be whether trade-fair exposure develops into repeat orders, new distribution agreements, stronger brands, expanded production, and higher or more stable incomes across the value chain.

For coconut farmers and enterprises, those longer-term outcomes are ultimately more significant than a single event's sales tally.

From coconut commodity to wider business ecosystem

The Philippine coconut industry has long been important to agriculture and rural livelihoods. But the development strategy reflected in programs such as the CFIDP increasingly looks at the industry as a wider value chain rather than simply a source of raw agricultural output.

The PCA's current strategic framework includes goals around productivity, farmer empowerment, trade and market development, research and innovation, and organizational development.

The 2026 COCONUTPhilippines Trade Fair fits into that picture by giving MSMEs a venue to commercialize products, meet buyers, and present more sophisticated uses of coconut to the market.

For businesses, the opportunity lies in converting an abundant agricultural resource into differentiated products with identifiable markets.

For government agencies, the challenge is ensuring that market-development activities connect with the other parts of the value chain, from farmers and cooperatives to processors, technology providers, distributors, and institutional buyers.

The P309.57 million in sales is therefore an encouraging trade-fair result, but its longer-term business significance will depend on what happens after the exhibition closes.

The strongest measure of success may ultimately be whether today's trade-fair transactions become tomorrow's sustained businesses.
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EastWest Launches Check Pick-Up Service for Businesses

EastWest Motorized Check Pick-Up Service for business banking clients

For businesses that still receive customer payments by check, getting those payments into the bank can create an operational burden of its own. EastWest Bank is addressing that gap with its Motorized Check Pick-Up Service, which allows eligible business clients to have collected checks picked up from their premises by an accredited messenger and brought to the bank for deposit processing.

The service is designed for businesses that regularly handle checks and want to reduce the time employees spend preparing deposits and making bank trips. EastWest says the service is part of its broader Cash Management Solutions portfolio for business clients.

The launch comes as Philippine businesses increasingly move toward electronic payments. The Bangko Sentral ng Pilipinas (BSP) has been promoting digital payment systems such as PESONet and InstaPay, while checks remain part of the country's payment infrastructure. The result is a business environment where companies may need to manage both digital and paper-based payment channels.

How does EastWest's Motorized Check Pick-Up Service work?

EastWest's Motorized Check Pick-Up Service is a collection and deposit service for eligible EastWest Business Banking clients. An accredited messenger picks up collected checks from the enrolled business address according to an agreed schedule, after which the checks are processed for deposit into the client's EastWest account.

Businesses can arrange pickups on a daily, weekly, or selected weekday schedule. Pickups are generally conducted from Monday to Friday between 9 a.m. and 5 p.m., subject to the agreed schedule and service-area assessment.

The service is particularly relevant to companies that receive checks regularly from customers and need a predictable way to move those payments from collection to deposit without assigning staff to make repeated bank trips.

What is a motorized check pick-up service?

A motorized check pick-up service is a banking arrangement in which an accredited courier or messenger collects checks from an enrolled business location and delivers them to the bank for deposit processing. Instead of sending an employee to the branch, the business follows a scheduled collection process managed through the bank's service arrangement.

For EastWest clients, checks are verified at the service provider's processing hub on the day of pickup. Deposit to the bank takes place on the next banking day, subject to standard clearing timelines.

Why does check collection still matter as payments become digital?

The Philippine payments landscape is becoming increasingly digital, but payment modernization does not mean every business transaction has immediately moved away from paper.

The BSP's 2024 Report on E-Payments Measurement showed strong growth in digital transactions, including business-to-business and supplier payments. B2B digital transactions increased from 160 million in 2023 to 205 million in 2024, a 28.1% increase.

At the same time, the BSP continues to recognize checks as part of the country's retail payment infrastructure. Its PhilPaSSplus system settles clearing results for checks alongside ATM transactions and digital payments such as InstaPay and PESONet.

This creates a practical challenge for companies operating across different payment preferences. A business may accept digital transfers from some customers while continuing to receive checks from others.

For those businesses, improving the process around checks can be just as relevant as adopting another digital payment option.

What does the service mean for business operations?

The most immediate benefit is the removal of one routine administrative task: sending employees to the bank to deposit collected checks.

That can matter more for businesses with frequent collections or lean administrative teams. Instead of assigning staff to transport deposits, companies can establish a recurring pickup schedule and keep employees focused on accounting, customer service, sales, operations, or other core responsibilities.

EastWest also provides a reporting mechanism through its service provider once the checks have been deposited, giving businesses documentation of the completed collection and deposit process.

From a cash-management perspective, the service is therefore less about introducing a new payment method and more about improving the workflow surrounding an existing one.

What businesses should know before enrolling

EastWest's service is available to eligible Business Banking clients and requires a valid EastWest corporate deposit account. Businesses must complete an enrollment form and provide the required documents for assessment. The bank also evaluates whether the business location falls within its serviceable coverage area.

There are also specific rules governing which checks can be collected.

Eligible checks generally need to be current, payable to the account holder, denominated in Philippine currency, properly completed, signed by the drawer, and not previously presented for clearing. Post-dated, stale-dated, blank, and checks payable to cash are among those listed as ineligible.

Businesses should also note that the service uses one enrolled pickup address, while pickup schedules are fixed rather than available on an ad hoc, one-time basis.

EastWest says service fees are structured into the account's required maintaining balance or average daily balance, with no additional transaction or service fee charged for the pickup service.

A small operational change with a broader cash-management role

EastWest CEO Jerry G. Ngo positioned the service within a wider discussion about business productivity, particularly for small and medium-sized enterprises.

That positioning is relevant because cash management is not limited to moving money from one account to another. It also involves how efficiently a company collects receivables, deposits funds, manages liquidity, and allocates employee time.

The BSP's payment modernization initiatives point in the same direction. The National Retail Payment System framework promotes payment systems that are safe, efficient, reliable, interoperable, and inclusive, while platforms such as PESONet provide electronic alternatives for business-to-business payments.

EastWest's check pickup service operates alongside that digital transition rather than replacing it. For businesses whose customers still use checks, the practical objective is to make the paper-based part of the collection cycle less labor-intensive.

That distinction matters. Digital payments may reduce the need for physical deposits, but businesses still need efficient processes for the payment methods their customers actually use.

For businesses interested in the service, EastWest advises clients to contact their Cash Management Sales Officer or visit an EastWest branch to discuss eligibility and enrollment.
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Anas Sarwar Visits Jollibee as UK-Philippines Trade Ties Grow

UK Trade Minister Anas Sarwar visits Jollibee BGC with Philippine and British officials

A visit to Jollibee gave UK Trade Minister Anas Sarwar a taste of one of the Philippines' best-known homegrown brands as the United Kingdom and the Philippines continue to deepen their economic relationship.

Sarwar visited Jollibee's BGC Triangle Drive store in Taguig City during his September 2026 ministerial visit to the Philippines. He was accompanied by British Ambassador to the Philippines Sarah Hulton, OBE, and welcomed by Jollibee Group Chairman and Founder Dr. Tony Tan Caktiong and Global Chief Business Support Officer William Tan Untiong.

The visit was also notable from a diplomatic perspective. According to Jollibee Group, Sarwar's stop marked the first visit by a UK Trade Minister to the Philippines in nine years.

A trade minister's stop at a Filipino global brand

During the visit, Sarwar and Hulton toured the BGC store, met members of the Jollibee team, and explored some of the chain's signature menu items, including Chickenjoy, Jolly Spaghetti, Champ Burger, Chicken Nuggets, and Peach Mango Pie.

The visit took on a more informal tone as Sarwar interacted with customers and crew members and took selfies inside the restaurant. He was also presented with a Jollibee Funko Pop figure dressed in a Barong Tagalog.

Beyond the lighthearted moments, the stop offered a snapshot of the role established Filipino companies can play in conversations that extend beyond the domestic market.

Jollibee Group has built a portfolio of food brands with operations in multiple international markets. Its Philippine origins and international expansion provide an example of how a local company can develop a brand with relevance to consumers outside its home market.

The bigger business relationship behind the visit

Sarwar's Philippine trip came as the UK and Philippines were working to expand their economic and trade cooperation.

On September 22, the two countries held the second UK-Philippines Joint Economic and Trade Committee (JETCO) ministerial meeting in Metro Manila. The discussions covered areas including agriculture, energy, infrastructure, economic development, trade digitalisation, and space.

The UK government reported that total trade in goods and services between the UK and Philippines reached £3.1 billion in the four quarters to the end of the first quarter of 2026, consisting of £1.3 billion in UK exports and £1.8 billion in UK imports.

The two countries also finalised a government-to-government partnership on infrastructure during Sarwar's visit. The agreement creates a route for eligible Philippine infrastructure projects to be considered for support from UK Export Finance, which has up to £5 billion in capacity available for eligible projects in the Philippines.

Potential areas of cooperation include transport, clean energy, healthcare, water, digital infrastructure, and advanced technology.

Why business leaders should watch the relationship

For companies, stronger bilateral trade relationships can create opportunities beyond traditional imports and exports.

The UK-Philippines discussions are increasingly covering infrastructure, digitalisation, energy, technology, and other areas where private-sector expertise and investment can intersect with government priorities.

The UK and Philippines have also been strengthening their wider economic relationship through ASEAN. During the sixth ASEAN Economic Ministers-UK consultation in Manila, officials noted that UK-ASEAN trade in goods and services reached £62 billion in 2025, up 17.4% from 2024.

Against that backdrop, Sarwar's Jollibee visit is a smaller but visible part of a much larger business conversation.

It also puts a familiar Filipino brand into the picture of international economic engagement. While a restaurant visit is not itself a trade agreement, it illustrates how business, culture, consumer brands, and government-to-government relationships can intersect during an official international visit.

For Philippine companies with ambitions beyond the domestic market, the broader UK-Philippines engagement is worth watching as both governments identify areas for deeper commercial cooperation.

And for Sarwar, his stop at Jollibee offered a distinctly Filipino welcome during a visit focused on strengthening economic ties between two countries.
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FWD Reports 23.5% Growth in New Life Insurance Business in Q2 2026

Wednesday, September 16, 2026


Life insurance remains a competitive market in the Philippines, with insurers looking for ways to make protection and financial planning more accessible to consumers.

Against that backdrop, FWD Life Insurance Philippines reported ₱5.26 billion in new business annual premium equivalent (NBAPE) for the second quarter of 2026, a 23.5% increase from the same period last year.

According to the company's announcement, the figure gave FWD a 12.2% share of the market in NBAPE for the quarter and placed it at the top of the Insurance Commission's ranking for the measure.

The company also reported that it ranked first in single premiums and third in total premiums during the period.

What does NBAPE mean for life insurance?

New business annual premium equivalent, or NBAPE, is a measure used by life insurers to assess new business written during a period. It combines first-year premiums from regular-payment policies with a portion of single premiums, allowing different types of new policies to be expressed on a more comparable annualized basis.

This makes NBAPE different from total premium income. A company's position can therefore vary depending on which measure is being examined.

That distinction is important when looking at FWD's latest figures. Its reported number-one position for the second quarter specifically refers to NBAPE, rather than all measures of life insurance business.

FWD's latest numbers in context

FWD's Q2 performance follows several years of expansion in the Philippine market.

Its 2025 annual report, citing Insurance Commission data, showed FWD ranked third in full-year NBAPE with ₱9.03 billion and third in audited total premium income with ₱50.36 billion. It also ranked first in single premium income at ₱38.25 billion for the full year.

The latest quarterly figures therefore represent a change in the company's position for the specific NBAPE measure.

FWD reported that its Q2 NBAPE increased by 23.5% year on year, reaching ₱5.26 billion. Its reported 12.2% market share means that roughly one out of every eight pesos represented in the industry's NBAPE during the period was attributed to FWD, based on the company's reported figures.

Where is FWD getting its business?

FWD Philippines operates through several distribution channels, including its agency network, its exclusive bancassurance partnership with Security Bank, and digital platforms.

The company's 2025 annual report identified agency and bancassurance growth, increased manpower and productivity, and digital initiatives among factors contributing to its business expansion.

Bancassurance is particularly relevant in the Philippine insurance market because it allows banks and insurers to offer insurance products through banking relationships and channels.

For consumers, this can make insurance available in places where they already manage other aspects of their finances.

Why does this matter to Filipino consumers?

An increase in new insurance business does not automatically mean that every Filipino is becoming better protected financially. It does, however, provide one indicator of how much new business insurers are generating and where companies are gaining market share.

For consumers, the more important question is whether an insurance product actually matches their financial situation.

Premium affordability, coverage, exclusions, policy duration, benefits, payment terms and the financial strength of the insurer are among the details that should be considered before purchasing a policy.

A higher industry ranking does not by itself determine whether a particular insurance product is appropriate for an individual.

FWD's focus on financial confidence

FWD entered the Philippine market in 2014 and has positioned customer experience and simplified insurance solutions as part of its business strategy.

Its latest announcement connects the company's growth with its broader goal of helping Filipinos build financial confidence.

FWD Philippines President and CEO Soon Liang Lau said the company's continued market position reflects the trust customers place in it and pointed to its focus on making insurance simpler and more accessible.

The company also continues to operate its agency business alongside its Security Bank bancassurance partnership and digital capabilities.

What the Q2 results show

FWD's second-quarter results provide a snapshot of its current position in the Philippine life insurance market.

The headline figure is ₱5.26 billion in NBAPE, up 23.5% year on year, with a reported 12.2% market share.

But the numbers also highlight why insurance rankings need to be read according to the measure being used. FWD's Q2 position in NBAPE, its reported leadership in single premiums and its third-place position in total premiums describe different parts of the company's business.

For consumers, those distinctions are more useful than a single "number one" label when considering what the latest industry figures actually mean.
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How Coconut Oil Is Building Livelihoods in Raja Ampat

Solol Village residents process coconuts into virgin coconut oil in Raja Ampat, Indonesia

For communities that grow coconuts but have limited access to markets, the difference between selling a raw fruit and processing it into a finished product can be significant. In Solol Village in Raja Ampat, Indonesia, residents are learning how to turn locally grown coconuts into virgin coconut oil (VCO), creating an additional livelihood option from a resource already present in the community.

The initiative combines skills training, small-scale processing and market development. It also illustrates a broader challenge in coconut-producing communities: how to move beyond selling raw agricultural products and retain more economic value locally.

Why does turning coconuts into oil matter?

Value addition means processing a raw agricultural product into something that can command a higher market value. For coconut-growing communities, this can include turning coconuts into oil, coconut milk, sugar, flour, fiber or other products instead of selling the fruit in its least-processed form.

The approach is not new. The Food and Agriculture Organization has documented the importance of value-added coconut products in improving opportunities for smallholders, particularly in regions where farmers have traditionally depended on raw coconut or copra markets.

The Philippine Coconut Authority has similarly identified value-added products such as virgin coconut oil, coconut sugar and coconut-based non-food products as part of efforts to expand the economic opportunities available to coconut farmers.

Solol offers a smaller, community-level example of the same principle.

From household resource to community enterprise

Solol Village is located in West Salawati District, Raja Ampat Regency. Coconuts are already part of the landscape and household economy, with families managing relatively small areas containing scattered coconut trees.

For years, however, the crop was largely used for household needs or sold as fresh coconuts. According to the community account provided by Bentara Papua, coconuts harvested in the village could be sold to buyers in Sorong for relatively modest prices, with the amount affected by season, weather and transportation conditions.

That left the community exposed to a familiar problem in rural value chains: the producer has the raw material but captures only a portion of the value created further along the chain.

A 2019 study of the coconut value chain in North Misool, also in Raja Ampat, found that coconut production was connected to processing and copra trading, with products eventually moving to inter-island markets. The research illustrates how transportation and market access can shape the economics of coconut production in island communities.

In Solol, the response has been to develop processing skills within the village.

How are Solol residents making virgin coconut oil?


The initiative developed through Sekolah Kampung Merdesa (SEKAM), a village learning program established by Bentara Papua. Following an assessment of local potential, the organization established a station in Solol where residents, particularly young people, could learn about natural-resource management and community-based enterprises.

Philipus Charles Fiataly, a 39-year-old village official and chairman of the Church Youth Fellowship, became involved in learning how to produce VCO.

The group experimented with processing methods and developed standard operating procedures for production. The resulting process uses medium-mature coconuts, which are grated, squeezed, fermented and filtered.

According to the community, a production cycle can use around 10 to 30 coconuts and take approximately 12 hours.

The emphasis on process consistency is important. For a small community enterprise, producing a product is only the first step. Maintaining consistent quality, packaging, supply and delivery is necessary if the product is to move from occasional sales to a repeatable business.

What is virgin coconut oil?

Virgin coconut oil is coconut oil produced from fresh coconut meat using processes that do not involve the chemical refining typically associated with refined coconut oil. Small-scale production can involve methods such as fermentation, depending on the processing system used.

The quality of VCO depends on factors including the raw material, processing method, sanitation and storage. Research published by the Philippine Coconut Authority has also examined how coconut varieties and agronomic factors influence 
VCO characteristics and production performance.

That makes training and standardized production practices particularly relevant for community-based producers.

Can small-scale coconut processing create more income?

Solol's experience suggests that processing can create a different economic proposition from selling coconuts as raw material.

The community reports selling its VCO at around Rp40,000 per 100 milliliters and Rp100,000 per 250 milliliters. Production averages about 20 bottles a month, using roughly 40 coconuts.

Those figures should not be interpreted as net income. They do not, on their own, account for labor, packaging, equipment, transportation, unsold inventory or other operating costs.

What they do demonstrate is the basic value-addition principle: the community is selling a processed product rather than simply transferring raw coconuts to another buyer.

The distinction matters across the coconut industry. The FAO has noted that coconut-producing regions can remain vulnerable when they depend heavily on low-value raw materials, while processing and diversification can create additional opportunities along the value chain.

Where is Solol's coconut oil being sold?

The community markets its products through Koperasi Bekal, a cooperative connected to Bentara Papua's production stations, as well as through exhibitions, donor visits and resorts in Raja Ampat.

The community has also reported sales to international visitors from countries including the United States, Norway, Brazil, Germany and Japan.

Resort buyers could potentially provide an important market for a village producer because tourism businesses already operate within the local economy. However, the experience also highlights a practical limitation for island-based enterprises: getting products to customers consistently can be as difficult as producing them.

Weather and sea transportation can disrupt deliveries, particularly during periods of heavy rain.

For that reason, expanding production is not necessarily the immediate solution. Building a reliable supply chain may be just as important.

What happens to the rest of the coconut?

One of the more interesting aspects of the Solol initiative is its attempt to use more of the coconut rather than treating the fruit as a single-product resource.


The community is exploring or producing several uses:

  • Coconut oil: processed into regular cooking oil and VCO
  • Coconut shells: turned into decorative lamps and orchid vases
  • Coconut husks: used for smoking fish
  • VCO residue: being explored for animal feed and briquettes

This approach reflects a broader circular-economy principle: finding additional uses for materials that would otherwise become waste.

It also creates the possibility of developing several small income streams rather than depending entirely on one finished product.

Why youth participation could matter to the business

The Solol initiative is also a skills-development story.

Coconut trees can remain productive across generations, but the knowledge and economic systems surrounding them do not automatically continue. Teaching younger residents how to process, package and market coconut products gives them a role in the local value chain beyond harvesting.

That distinction is important for rural economies where younger people may otherwise look outside the community for employment.

The model also begins with an existing resource. Rather than introducing an entirely new crop or requiring residents to acquire large areas of land, it builds an enterprise around coconuts that families already grow and understand.

Bentara Papua has described the Solol station as part of its broader effort to develop economically valuable local commodities while reducing pressure from activities such as illegal logging. Its documented work in Solol includes VCO, coconut cooking oil, banana flour and other community products.

What Solol's experience says about rural value chains

The larger lesson is not necessarily about coconut oil itself.

It is about who captures value.

A farmer or community that sells a raw commodity is positioned at the beginning of a value chain. Processing, packaging, branding, distribution and retail happen later, and each stage can add economic value.

Moving some of those activities closer to the producer can create new opportunities. But doing so requires more than a product recipe.

Community enterprises need:
  • Reliable raw materials to maintain production.
  • Quality standards so customers receive a consistent product.
  • Skills and equipment appropriate to the scale of the enterprise.
  • Market access beyond occasional visitors or exhibitions.
  • Reliable logistics for moving products from remote areas.
  • Basic business systems for costing, inventory, pricing and cash flow.
  • Succession and youth participation so the enterprise can continue beyond its founders.

The experience of coconut-producing communities elsewhere reinforces this point. Research on value addition in the Philippines has found that farmers often remain concentrated at the raw-material stage, while processing, packaging and distribution create additional layers of value.

For Solol, the challenge now is to turn a promising community activity into a sustainable enterprise without outgrowing the village's ability to supply and manage it.

The coconuts were already there. The more consequential change is that residents are learning how to create more value from them locally.
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Manulife Philippines Names Erica Santos COO


Manulife Philippines has appointed Erica Jurilla Santos as Chief Operations Officer, placing operations, customer experience, and business transformation under a new leadership structure as the insurer continues to strengthen its service capabilities.

Santos assumed the role on September 15, 2026 and joins the Manulife Philippines Executive Committee. She will oversee the company’s operations strategy, including service delivery, operational performance, digital adoption, and customer-focused innovation.

The appointment highlights the growing role of operations in insurance, where customer and advisor experiences increasingly depend on how efficiently organizations manage processes, technology, people, and service channels.

Santos brings more than 20 years of operations experience

Santos has more than two decades of leadership experience spanning insurance, contact center, and back-office operations.

Her areas of expertise include service delivery, workforce strategy, financial governance, vendor management, customer experience, and operational transformation.

She joined Manulife Business Processing Services in 2022. Before taking on her new position, she led a 600-full-time-equivalent organization supporting Manulife’s U.S. insurance business across new business, policy administration, and life and health claims.

That experience gives her responsibility for operations at both the process and customer-experience levels, particularly as insurers continue to balance efficiency with increasingly digital customer and distribution journeys.

Why operations matters to the insurance customer experience

For insurance companies, operations often sits behind many of the interactions customers and financial advisors experience directly.

Policy applications, administration, claims, customer inquiries, and other service processes depend on systems and teams working together consistently.

This makes operational transformation more than an internal efficiency exercise. Changes in workflows, technology adoption, workforce planning, and service processes can affect how quickly and easily customers and distribution partners complete everyday transactions.

For Manulife Philippines, Santos' mandate includes strengthening these capabilities while supporting the company's broader business transformation efforts.

Manulife focuses on service delivery and digital adoption

According to Manulife Philippines President and Chief Executive Officer Rahul Hora, Santos' experience in transformation, operational resilience, process efficiency, and talent development will support the company's efforts to improve service for customers and distribution partners.

The company also points to digital adoption and operational performance as priorities under Santos' leadership.

Her role therefore extends beyond maintaining day-to-day operations. It includes developing ways of working that can support a more responsive service organization as customer expectations and distribution models evolve.

Santos: Building simpler and more responsive operations

Santos said operations plays an important role in shaping both customer and advisor experiences.

In her new role, she plans to work with Manulife Philippines teams to develop simpler and more responsive ways of working while supporting the company's growth.

The focus on agility and customer-centered operations reflects a broader shift in financial services toward reducing friction in customer journeys and making internal processes better aligned with digital channels.

For Manulife Philippines, the appointment puts an experienced operations leader at the center of efforts to connect service delivery, technology adoption, people development, and business transformation.

As insurance becomes increasingly digital, the effectiveness of these operational systems can influence not only how companies work internally but also how customers and distribution partners experience the business.
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Philippine Coffee Industry Gets Dedicated Government Office

Department of Agriculture and Nestlé Philippines officials discuss strengthening the Philippine coffee industry

The Philippine coffee industry now has a dedicated government office, as the Department of Agriculture (DA) establishes the Coffee Industry Development Office (CIDO) to coordinate programs, policies, funding, and partnerships for the sector.

Created through Department Order No. 06 issued in February 2026, CIDO is intended to bring greater focus to an industry that has struggled with low domestic production while demand for coffee continues to grow. The office operates under the DA’s Office of the Undersecretary for Special Concerns and Official Development Assistance, headed by Undersecretary Jerome Oliveros.

Nestlé Philippines, a major buyer and manufacturer of coffee products in the country, has welcomed the new structure. The company has also been discussing potential areas of cooperation with CIDO, including initiatives under its NESCAFÉ Plan that involve farmer training, productivity, regenerative agriculture, and local sourcing.

Why does the Philippines need a stronger coffee industry?

The creation of CIDO comes against a long-running supply problem: the Philippines produces only a fraction of the coffee consumed locally.

The DA's previous coffee industry programs have identified low productivity, aging coffee trees, limited farm infrastructure, access to planting materials, and farmer capability as some of the challenges facing the sector. The government's 2021–2025 Coffee Industry Roadmap was designed to address these issues while improving farmer incomes and reducing reliance on imported coffee.

The issue is not simply about producing more beans. A stronger domestic coffee sector requires improvements across the supply chain, from planting and farm management to post-harvest handling, processing, market access, and pricing.

That makes the creation of a dedicated office significant from a policy and industry-coordination perspective. Rather than having coffee initiatives dispersed across different programs, CIDO gives the commodity a specific institutional home within the DA.

What is the Coffee Industry Development Office?


The Coffee Industry Development Office (CIDO) is a dedicated unit of the Department of Agriculture created to coordinate the government's efforts to develop the Philippine coffee sector.

Its mandate includes bringing together coffee-related programs, policies, funding, and stakeholder engagement. The office is also expected to work with private companies, farmer groups, government agencies, researchers, and other organizations involved in the coffee value chain.

For farmers, the practical importance of CIDO will ultimately depend on how effectively these policies translate into assistance on the ground. That includes access to better planting materials, technical training, farm infrastructure, financing opportunities, market connections, and support for sustainable production.

What role can Nestlé play?

Nestlé's involvement gives the government's coffee agenda an important private-sector dimension.

The company says it sources coffee locally through the NESCAFÉ Plan, which includes farmer training, productivity initiatives, regenerative agriculture practices, and sustainable sourcing. It has previously worked with the DA on efforts tied to the government's coffee roadmap, including programs intended to improve farmers' technical capabilities and yields.

The company's interest in local sourcing also reflects a broader business reality. Food manufacturers need reliable agricultural supply chains, while farmers need dependable markets for their crops. Stronger connections between the two can potentially benefit both sides when supported by appropriate standards, pricing mechanisms, training, and long-term procurement arrangements.

The current discussions between Nestlé and CIDO therefore extend beyond a single corporate partnership. They illustrate how government policy and private-sector demand can intersect in an agricultural value chain.

Why reducing coffee imports is difficult

Reducing imports is not simply a matter of encouraging farmers to plant more coffee.

Coffee trees take time to establish and produce commercially useful harvests. Farmers also face weather risks, changing input costs, limited infrastructure, and the need to maintain consistent bean quality. Even when production increases, farmers need buyers and processing systems capable of handling the additional supply.

The DA's earlier programs show how broad the challenge is. In 2022, the department allocated P84.15 million through its High Value Crops Development Program for coffee-related activities, including rehabilitation of old trees, planting materials, research, training, storage facilities, roasting centers, and equipment.

The government has also continued to identify infrastructure as a constraint. In May 2026, the DA said it had earmarked P2.5 billion for a farm-to-market road network in Sultan Kudarat intended to improve access to agricultural areas and support expanded domestic coffee production.

These investments point to an important distinction: coffee industry development is an agricultural infrastructure and supply-chain issue as much as it is a farming issue.

What could stronger local production mean for Filipino coffee?

For consumers, a stronger domestic coffee industry could eventually mean greater availability of locally grown beans and more opportunities to identify Philippine coffee by origin and variety.

For farmers, the larger question is whether increased demand translates into sustainable income. Higher production alone does not guarantee better livelihoods if farmers continue to face weak market access, inconsistent prices, or high production costs.

For businesses, a more reliable local supply could reduce exposure to international coffee markets and import requirements. The Philippines has been a net coffee importer for decades, according to the DA's coffee industry roadmap.

The opportunity is particularly relevant as coffee has developed into a wider consumer and business ecosystem in the Philippines, encompassing traditional coffee-growing communities, processors, manufacturers, cafés, specialty roasters, retailers, and food-service businesses.

A dedicated office is only the beginning

The establishment of CIDO gives the Philippine coffee industry a more centralized government structure, but its long-term impact will depend on implementation.

The DA has already continued strategic planning and assessment activities for CIDO in 2026, including a national planning exercise held in Davao City. The department's recent initiatives also continue to identify coffee as a priority commodity for investment and production expansion.

For the private sector, including major coffee buyers such as Nestlé, sustained engagement can help connect government programs with actual market requirements. For farmers, the measure of progress will be more tangible: higher productivity, better access to support, stronger market links, and more sustainable farm incomes.

The Philippine coffee industry's next phase will therefore depend less on a single program or company and more on whether government, farmers, businesses, researchers, and local communities can coordinate across the entire coffee value chain.
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PLDT Home Expands Fiber Internet to Camotes Island

Sunday, September 13, 2026

PLDT Home fiber connectivity expansion in Camotes Island, Cebu

Reliable internet access is becoming increasingly important to how communities learn, work, do business, access government services, and participate in the wider economy. On Camotes Island in Cebu, PLDT Home has expanded its fiber network to the municipalities of San Francisco, Poro, and Tudela, bringing fixed broadband service to more households.

The expansion makes the PLDT Home Fiber Unli All 1499 plan available to eligible households in the three municipalities. The plan provides fiber internet with speeds of up to 200 Mbps, along with entertainment and mobile connectivity benefits.

For an island community, however, the significance of better broadband goes beyond the ability to stream movies or browse social media. Reliable connectivity can become part of the infrastructure that supports education, remote work, digital commerce, tourism, and access to services.

Why does fiber connectivity matter to Camotes Island?

Fiber broadband uses optical fiber to transmit data, allowing high-speed internet connections with the capacity to support multiple connected devices and demanding online activities.

For households, that can mean more dependable access to online classes, video calls, cloud-based work tools, digital banking, e-commerce platforms, telehealth services, and government websites.

For businesses, connectivity can influence how easily they communicate with customers, process transactions, manage digital operations, and promote their products or services online.

The impact can be particularly relevant in communities outside major urban centers, where physical distance can make digital access an important link to opportunities elsewhere.

Camotes Island is a tourism destination known for its beaches, caves, and other natural attractions. Better connectivity can also help local tourism operators maintain digital channels for communicating with visitors, promoting accommodations and experiences, and managing inquiries and bookings.

What is the PLDT Home Fiber Unli All 1499 plan?

PLDT Home Fiber Unli All 1499 is a residential broadband plan that offers unlimited fiber internet with speeds of up to 200 Mbps. It also bundles home entertainment, landline calling, and Smart mobile data into one subscription.

According to PLDT Home, the package includes:

  • Unlimited fiber internet with speeds of up to 200 Mbps
  • 63 Cignal channels
  • HBO Max Standard
  • Unlimited landline-to-landline calls
  • Landline-to-mobile calls to five nominated Smart or TNT numbers
  • 9GB of Smart mobile data each month
  • The ability to share the 9GB allocation with up to three nominated Smart or TNT numbers

The mobile-data component extends the plan beyond the home. Family members can use their allocated data while away from the house, making the broadband subscription part of a wider household connectivity setup.

How could better internet access affect local businesses?

The business case for connectivity is particularly relevant as more small businesses use digital channels to reach customers.

A local entrepreneur can use internet access to maintain social media pages, respond to customer inquiries, accept digital payments, source supplies, manage online listings, or promote products beyond the immediate community.

Tourism businesses have another reason to maintain a strong digital presence. Accommodation providers, restaurants, tour operators, transport services, and local attractions increasingly depend on online discovery and communication before visitors arrive.

For Camotes Island, improved connectivity therefore has potential relevance beyond individual households. It can support the digital infrastructure surrounding an economy that includes tourism, retail, services, and small enterprises.

That does not mean connectivity alone will solve the challenges faced by island businesses. Digital skills, affordability, reliable electricity, devices, logistics, and access to markets remain important factors. But broadband can provide one of the basic connections needed to participate in digital commerce.

How is PLDT extending the rollout into local communities?

PLDT Home worked with local government units and community partners in San Francisco, Poro, and Tudela as part of the rollout.

The company is conducting community visits and setting up information booths at locations including the Agora Public Market in San Francisco, the RBC Business Center near Poro Port, and an area beside Tudela Municipal Hall.

PLDT Home is also engaging local agents and partners to assist households interested in applying for fiber service.

This community-based approach is significant because network availability and actual household adoption are two different parts of digital inclusion. Residents still need clear information about service availability, plans, installation, and the practical requirements of getting connected.

What does the Camotes rollout mean for the wider digital divide?

The expansion reflects a broader challenge for the Philippines: extending digital infrastructure beyond the country's largest cities.

The digital divide is not simply a question of whether an area has internet access. It also involves affordability, network quality, device ownership, digital skills, and people's ability to use technology productively.

For businesses and communities, broadband becomes more valuable when it connects people to actual opportunities.

A student needs more than a connection to attend an online class. A small business needs more than internet access to compete online. A tourism operator needs more than a social media account to attract visitors.

The infrastructure is a starting point.

PLDT's Camotes expansion places fiber connectivity within reach of more households in three municipalities, potentially giving residents more options for how they work, study, communicate, transact, and engage with markets beyond the island.

Residents in San Francisco, Poro, and Tudela can visit PLDT Home booths and authorized local representatives to inquire about Fiber Unli All 1499 and confirm whether their specific residential address is within the serviceable area.

What is the bigger business story?

The more important story behind the Camotes rollout is the continuing shift of connectivity from a consumer convenience to a piece of economic infrastructure.

As more transactions, services, education, work arrangements, and customer interactions move online, broadband access increasingly affects how individuals and businesses participate in the economy.

For island communities such as Camotes, expanding fiber networks can help narrow the physical distance between local residents and the digital markets, services, and opportunities available elsewhere in the Philippines.

The value of that connection will ultimately depend on how households, entrepreneurs, schools, government institutions, and other community stakeholders are able to use it.
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How Maya Business Helps Filipino Entrepreneurs Grow

Thursday, September 10, 2026


For many small business owners, growth does not necessarily begin with a large investment. It can start with enough working capital to replenish inventory, keep essential services running or respond to what customers are already asking for.

That has been the experience of Ma. Christine Vito, Mohammad Hadji Mahmod, and Von Bindolo, three Filipino entrepreneurs whose businesses have grown alongside their use of Maya Business.

Each started with a relatively small Maya Advance loan: ₱10,000 for Christine, ₱1,000 for Mohammad, and ₱20,000 for Von. They used the funds for practical business needs, including inventory, mobile load and day-to-day operations.

As they continued transacting through Maya Business and managing their loans, they became eligible for additional working capital. Over time, their cumulative Maya Advance loan utilization reached more than ₱3 million for Christine, ₱2.2 million for Mohammad, and ₱2.6 million for Von.

Their stories illustrate a familiar reality for micro and small enterprises: sometimes, the ability to access working capital when it is needed can make a difference in keeping a business moving and creating room for the next stage of growth.

Christine Vito: Building a Bigger Business From a Sari-Sari Store

Christine Vito did not initially set out to become an entrepreneur.

After an internship at a shipping company gave her experience in selling dry goods, she became interested in running a business. Christine and her family first opened a small store in Boracay Island before relocating to Sebaste, Antique, when the property where their store stood was sold.

They started again with a sari-sari store.

During the pandemic, the business remained open to serve the local community. Demand for services such as mobile load, bills payment, and cash-in and cash-out eventually became an important part of the store's operations.

As customer demand increased, Christine also needed more inventory.

Her first Maya Advance offer was ₱10,000. Although she was initially hesitant about taking out a loan, she decided to use the funds to purchase additional products for the store.

“Noong una, natakot akong kumuha ng loan, pero dahil sa Maya Business, nagkaroon kami ng puhunan para tuloy-tuloy na mapalago ang negosyo namin.”

Since that initial loan, Christine has utilized more than ₱3 million in Maya Advance loans over time.

Her sari-sari store has since expanded into a mini grocery, supported by a kitchen and mini warehouse. The family has also invested in a vehicle for the business.

For Christine, growth came through a series of practical investments rather than one major expansion.

Mohammad Hadji Mahmod: Starting With Just ₱1,000

Mohammad Hadji Mahmod's first Maya Advance loan was considerably smaller.

After working as an overseas Filipino worker, Mohammad returned to the Philippines to help with his family's business in Boracay Island. He became a Maya Business user in 2023, offering customers mobile load, bills payment, and cash-in and cash-out services.

When his first Maya Advance offer came, it was for ₱1,000.

Rather than waiting for access to a larger amount, Mohammad used the available capital for his load business. The additional funds helped him maintain operations while gradually building his working capital.

As he continued using Maya Business and managing his loans, he gained access to additional capital. He has since utilized more than ₱2.2 million in Maya Advance loans over time.

The additional working capital has supported daily operations, expanded product offerings and allowed Mohammad to explore other business opportunities.

“Hangga't may Maya Business, mas kampante akong patuloy na palaguin ang negosyo ng pamilya namin.”

His experience reflects a simple principle for many small businesses: capital does not have to start large to be useful. What matters is how it is deployed and whether it supports a clear business need.

Von Bindolo: From Side Income to Growing the Family Business

For Von Bindolo, Maya Business became part of her entrepreneurial journey even before she took over her family's sari-sari store.

While working in Manila, she discovered Maya Business through Facebook and began selling mobile load to earn additional income through commissions.

When she eventually returned to Boracay to take over the family store from her mother, Maya Business became another way for her to serve customers.

The pandemic presented a particularly difficult period for the business as tourism in Boracay came to a standstill. Von continued providing mobile load, bills payment, and cash-in and cash-out services to people in the community.

Her first Maya Advance loan was ₱20,000, which she used as additional working capital for the business.

“Malaking bagay kahit maliit lang ang puhunan, lalo na kapag ginagamit mo para madagdagan ang paninda at mapagsilbihan nang mas maayos ang mga suki. Unti-unti, nakita ko rin na kaya palang lumago ang negosyo namin.”

Since then, Von has utilized more than ₱2.6 million in Maya Advance loans over time.

The additional capital has supported business growth, including the purchase of an e-bike for daily operations. Her business has also helped support her child's education.

What began as a family sari-sari store continues to serve as both a source of livelihood and a business that provides services to its surrounding community.

What These Stories Say About Small Business Financing

Christine, Mohammad and Von operate different businesses and started with different amounts of capital. Their experiences, however, share a common thread: working capital was directed toward immediate, identifiable business needs.

For a small enterprise, that can mean buying additional inventory before stocks run out, maintaining a service that customers rely on, or investing in equipment that makes daily operations easier.

Digital platforms can also bring several business functions together. Through Maya Business, entrepreneurs can accept QR Ph payments and offer services such as mobile load, bills payment, and cash-in and cash-out.

Eligible users can also access working capital through Maya Advance.

The broader lesson is relevant to the country's micro and small business sector. Access to capital is only one part of business growth, but having funds available for productive, timely use can help entrepreneurs respond to customer demand and reinvest in their operations.

Growth Does Not Always Start With a Big Loan

The stories of Christine, Mohammad and Von show that entrepreneurship can develop incrementally.

One entrepreneur started with ₱10,000. Another began with ₱1,000. A third started with ₱20,000. Over time, each used additional capital as their business needs evolved.

Their journeys also highlight an important distinction between starting capital and growth capital. A small amount can help address an immediate need, while continued access to financing may become relevant as a business takes on more customers, inventory, services or operating requirements.

For Filipino entrepreneurs, the next step in growing a negosyo may not always require starting over with a major investment.

Sometimes, it starts with understanding what the business needs today, putting available capital to productive use, and building from there.
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EastWest Expands Investment Access and Wealth Guidance

EastWest expands investment access and wealth management services

EastWest is strengthening two parts of its wealth and investment business by making selected investment opportunities more accessible while expanding the advisory services available to affluent clients.

The Bank recently received two recognitions from International Finance Magazine (IFM): Most Innovative Securities Broker – Philippines and Best Priority Banking Experience – Philippines. The latter marks EastWest Priority's fourth consecutive win in the category.

The awards recognize initiatives across EastWest's Financial Markets Distribution Group and EastWest Priority, reflecting two related aspects of the Bank's wealth management strategy: widening access to investment products and providing more personalized guidance around clients' broader financial needs.

Making selected investments more accessible

One of EastWest's initiatives focuses on US dollar-denominated government securities, an investment category that can carry relatively high minimum requirements for individual investors.

The Bank introduced US dollar Treasury Bills and Bonds with a minimum investment of USD10,000, compared with market thresholds that can range from USD50,000 to USD200,000.

The initiative was developed in collaboration with Philippine Dealing Services Corp. and is designed to combine a lower entry point with transparent pricing and a more streamlined transaction and settlement process.

EastWest also enrolled 21 US dollar Treasury Bills in the central securities depository. This means the securities are available not only to the Bank's own clients but also to investors elsewhere in the Philippine market.

That distinction is significant from a market-access perspective. Rather than limiting the initiative to EastWest's customer base, placing the securities in the central depository allows the instruments to participate in the broader Philippine investment ecosystem.

What is Bond Pooling?

EastWest also introduced Bond Pooling, a mechanism that allows multiple investors to combine their funds to meet the minimum investment requirement for certain securities.

For investors who cannot independently meet a higher minimum investment, pooling can provide another route to participating in opportunities that might otherwise be inaccessible.

According to EastWest, the combined initiatives contributed to a 390% year-on-year increase in volume.

EastWest Priority takes a broader approach to wealth management

The Bank's second area of recognition is EastWest Priority, which received the Best Priority Banking Experience – Philippines award for the fourth consecutive year.

The Priority proposition extends beyond preferential banking services. It brings together investment solutions, advisory support, market intelligence and lifestyle privileges as part of a broader wealth management experience.

Its approach is built around four areas:

  1. Hyper-personalized portfolio solutions
  2. Expert relationship management
  3. Market intelligence
  4. Curated lifestyle privileges

These services are intended to support clients across different stages of financial decision-making, including financial planning, investment management, protection and legacy planning.

Clients can access a range of financial products and services through the Priority platform, including deposits, insurance, bonds, Unit Investment Trust Funds, equities, foreign exchange solutions, portfolio management services and selected alternative investments.

Rather than applying the same investment approach to every client, recommendations are tailored around individual objectives, risk profiles and changing financial priorities.

Relationship management becomes part of the investment proposition

A key component of EastWest Priority's model is the role of dedicated Priority Relationship Managers, who serve as a central point of contact for clients' banking and wealth management requirements.

EastWest currently operates 13 dedicated Priority Banking centers nationwide, supported by digital banking and advisory services.

The Bank reported that EastWest Priority's assets under management increased 40% year on year by the end of 2025.

For wealth management businesses, this type of relationship-based model reflects a broader shift from product-focused banking toward more integrated financial guidance. Clients increasingly need help not only selecting individual financial products, but also considering how investments fit into longer-term goals, risk tolerance, protection and eventual wealth transfer.

What the two IFM awards say about EastWest's strategy

Taken together, the two recognitions highlight two different but complementary parts of EastWest's approach.

The securities brokerage award recognizes efforts to reduce barriers to selected investment opportunities, particularly through lower minimum investment requirements and mechanisms such as Bond Pooling.

The fourth consecutive Priority Banking recognition, meanwhile, underscores the Bank's emphasis on relationship management and a broader suite of wealth services.

For investors, the practical value lies less in the awards themselves and more in what the initiatives represent: greater access to certain investment instruments and a more integrated approach to financial guidance.

Mr. Rafael S. Algarra Jr., SEVP and Head of Financial Markets and Wealth Management of EastWest, said the Bank aims to help more clients participate in investment opportunities that may previously have appeared out of reach while providing advice suited to different stages of their financial journey.

As investment needs become increasingly diverse, EastWest's latest initiatives show how financial institutions are competing not only through the products they offer, but also through the accessibility, guidance and overall experience surrounding those products.
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