Marking 50 Years of Mega: CEO Michelle Tiu Lim-Chan on What’s Next

Sunday, March 9, 2025

Michelle Tiu Lim-Chan

Mega Prime Foods Inc., the company behind Mega Sardines, the #1 sardines brand in the Philippines, has built a strong legacy in the fishing and food industry. Founded by William Tiu Lim, the company has grown from its humble beginnings as a fishing group 50 years ago into a powerhouse with a diverse portfolio of globally recognized brands.

As the company celebrates this milestone, it looks ahead with a focus on innovation, sustainability, and inclusive leadership. In 2023, Michelle Tiu Lim-Chan was appointed President and CEO, continuing the company’s commitment to growth.

Her appointment is significant—not just as a woman executive but as a daughter stepping into a leadership role in a family business, reflecting a shift toward more inclusive leadership.

A recent PBCWE census showed that women held 21% of board seats in 2022 but only 13% of CEO positions in the country. Tiu Lim-Chan’s leadership is a step toward increasing female representation at the executive level.

Beyond her role as CEO, she is a mentor and role model, demonstrating that women can lead successfully while managing personal commitments. She fosters a workplace where employees feel valued and empowered, championing inclusive leadership and supporting the next generation of female leaders. Through her leadership, she is helping shape the future of Mega Prime Foods and contributing to a more diverse business landscape in the Philippines

A Family Legacy of Excellence and Malasakit

The value of Mega Malasakit was built on the strong foundation of Filipino family values—caring, providing, and extending support to others. This has been the driving force behind Mega Prime Foods' success. With a steadfast commitment to this vision, Tiu Lim-Chan ensures that the Mega legacy continues to thrive, inspiring future generations and expanding its impact beyond borders.

“When malasakit is embedded in the workplace culture, it fosters an environment where employees work with compassion and a genuine desire to uplift one another. It becomes a powerful motivator, encouraging individuals to act with goodwill and purpose. In our 50 years in the business, our proudest edge is our ability to translate this commitment into our products, fostering a deep understanding of food and love on the table,” shares Tiu Lim-Chan.

Her dedication to sustainability is also evident through the Mega Ocean Clean-Up, an initiative that involves sweeping the sea floor for garbage by attaching nets to the company’s boats and bringing the collected waste back to land. This effort reflects her commitment to environmental responsibility and marine conservation.

With a deep respect for the brand’s rich heritage and culture, Tiu Lim-Chan has transformed Mega Prime Foods into a modern, globally competitive enterprise. Under her leadership, the company has expanded its portfolio, diversifying into the beverage industry with Primo Sparkling Juice and Jimm’s Coffee Mix. Her bold vision continues to drive the company’s commitment to quality, innovation, and service to Filipino families.

Women Leading the Future of Business

Michelle Tiu Lim-Chan is a testament to the power of women in leadership, proving that they have the ability to inspire, empower communities, and raise industry standards. Her dedication and vision continue to pave the way for future generations, demonstrating that women can lead with impact, innovation, and purpose.

She strongly believes in continuous learning, having graduated from Harvard Business School and the University of British Columbia. She also shares this passion for growth by conducting training for her team, ensuring that her leadership fosters a culture of learning and excellence within Mega Prime Foods.

As Mega Prime Foods celebrates this remarkable milestone, it also takes this Women’s Month as an opportunity to recognize the impact of women in leadership. Tiu Lim-Chan’s commitment to innovation and sustainability reflects how women continue to shape industries and drive meaningful progress

Her leadership serves as a beacon of inspiration, proving that women have the ability to empower communities, raise industry standards, and lead with impact, innovation, and purpose. Through her example, she continues to break barriers and redefine what it means to be a female leader.

By blending tradition with forward-thinking solutions, she is shaping the future of Mega Prime Foods, ensuring that its impact will be felt for generations to come.

Fore more information, visit megaprimefoods.com.ph or shop on its official stores in Shopee, Lazada and Tiktok Shop.
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Visa and PHLPost Sign Agreement to Enhance Financial Services for Underserved Filipinos

Friday, March 7, 2025


Visa and PHLPost to work together to provide more secure and efficient financial services

Visa (NYSE: V), a global leader in digital payments, has signed a memorandum of understanding with the Philippine Postal Corporation (PHLPost) aimed at expanding access to financial services for Filipinos, particularly those in underserved sectors such as rural communities.

Under the agreement, Visa will utilize its innovation in digital payments as well as its global payments network to explore opportunities with PHLPost in modernizing and expanding the reach of its financial services, which include handling remittances and money orders for overseas Filipino workers (OFWs) as well as disbursement of healthcare subsidies, social welfare payments, and disaster relief.

Visa and PHLPost will also explore opportunities to enhance business and financial literacy for Micro, Small, and Medium Enterprises (MSMEs), as well as share best practices in making financial transactions more seamless, secure, and accessible.

The PHLPost remains committed to providing essential postal and financial services to Filipinos, especially those in remote and or Filipinos abroad. Through this collaboration with Visa, PHLPost aims to enhance its financial offerings by integrating digital payment solutions, improving transaction efficiency, and ensuring greater security for its customers through good governance. By modernizing its services, PHLPost seeks to bridge the financial gap for communities that rely on its extensive network across the country.

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GenAI Capabilities rolled out to 100% of Manulife’s Workforce with 75% Engagement Rate


Manulife’s digital capabilities, including AI-enabled enhancements, are expected to generate a threefold return on investment over five years through 2027

Manulife announced that over 75 percent of its global workforce are engaged with GenAI through learning, immersive experiences and tools, including ChatMFC, its proprietary GenAI assistant introduced in 2024. Manulife has been actively investing in AI tools to embed across its workforce since the AI practice was introduced nearly ten years ago.

By democratizing access to AI-enabled solutions, the Company is empowering colleagues to harness its potential in their daily workflows, enhancing efficiency and driving innovation. AI is not a stand-alone function at Manulife, it is an integral part of how the company operates across teams, geographies, and business units.

A Culture of AI Democratization and Innovation

“AI is transformative, and it is creating efficiencies for how we work, create, and interact with one another,” said Jodie Wallis, Global Chief Analytics Officer, Manulife. “By equipping our teams with GenAI tools, we’re enabling them to work smarter, move faster, and make a bigger impact. We’ve doubled our AI-driven impact by diversifying and expanding solutions, strengthening data and AI platforms, and practicing responsible AI governance, proving that our teams see real value.”

Manulife has made a multi-billion-dollar investment in its’ digital transformation including a cloud-based data and AI platform and scaled AI solutions. Today, the Company has deployed:

● ChatMFC, available across Manulife’s global workforce, this GenAI tool can be used to automate routine tasks and allow employees to focus on higher-value, strategic work.

● A skills-building program that empowers colleagues at all levels to understand, experiment with, and apply AI effectively.

● More than 35 GenAI use cases across Canada, the U.S., and Asia have been deployed to-date, with an additional 70 GenAI use cases prioritized to be deployed by the end of 2025. These GenAI use cases are sourced from the Company’s pipeline of over 400 GenAI solutions submitted by its workforce.

● A dedicated talent pool of nearly 200 global data scientists and machine learning engineers, embedded across the organization to scale AI capabilities.

Manulife’s Global AI Strategy: Scaling Responsibly

“AI is driving efficiency, fueling growth, and strengthening our bottom line globally,” said Karen Leggett, Global Chief Marketing Officer, Manulife. “By embedding AI at scale, we’re not just optimizing operations – we’re empowering colleagues to deepen customer relationships, improving advisor connections, and unlocking new revenue streams. As a strategic enabler of long-term success, AI will continue to be a cornerstone of Manulife’s responsible and scalable growth.”

Manulife’s commitment to responsible AI ensures that innovations align with ethical, safety, and sustainability standards. The company's Responsible AI Principles guide how solutions are designed, developed, and deployed, reinforcing trust and transparency in AI applications.

Beyond ChatMFC, AI is being embedded in customer interactions, operations, and strategic decision-making. Examples include:

● New Ways of Working: Manulife's new AI-enabled translation tool provides global access to self-serve real-time translations in 9 languages, increasing efficiency and speed.

● Revenue Growth: The Sales Enablement Tool, initially launched in Singapore, provides personalized insights to advisors. Its rapid global expansion, including to wholesalers, has expanded to multiple global markets.

● Customer Experience: GenAI-powered solutions now support over 110 million calls annually, with further expansion planned this year. Deployed across all North America contact centres and being scaled to our Asia operations, the technology enhances response speed, accuracy, and service quality by providing agents with instant, source-backed answers and confidence scores.

Manulife’s AI roadmap for 2025 is designed for impact, deepening AI-driven insights, enhancing personalization for customers and advisors, and expanding investment in scalable, responsible solutions. By ensuring every colleague can leverage AI in their work, Manulife is strengthening its position as a leader in AI adoption across financial services.

Manulife expects their digital capabilities, including AI-enabled enhancements, to generate a threefold return on investment over five years through 2027 with over $600 million of benefits realized in 2024 from our digital initiatives globally .

To learn more about Manulife’s AI progress, visit: https://www.manulife.com/en/about/ai.html
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Singapore Airlines Group and Aether Fuels Sign Memorandum of Understanding for Sustainable Aviation Fuel

Wednesday, March 5, 2025


The Singapore Airlines (SIA) Group has signed a Memorandum of Understanding (MoU) to potentially source neat sustainable aviation fuel (SAF) from Aether Fuels (Aether), a climate technology firm that plans to set up SAF production plants in the United States of America and South East Asia.

The agreement outlines the SIA Group’s intention to procure neat SAF for five years when Aether plants begin commercial production, with an option for a five-year extension. The neat SAF will be blended with regular jet fuel before being supplied to selected airports served by Singapore Airlines and Scoot.

Aether will use waste carbon feedstock to produce the fuel, employing its innovative and proprietary Aether AuroraTM technology. This method reduces plant capital cost, increases production efficiency, and achieves higher SAF yields compared to existing techniques.

Ms Lee Wen Fen, Chief Sustainability Officer, Singapore Airlines, said: “This partnership marks another step in the SIA Group’s journey towards our long-term decarbonisation goal of net zero carbon emissions by 2050. By collaborating with like-minded ecosystem partners such as Aether, we aim to accelerate and scale up the adoption of SAF in our flight operations, laying the groundwork for more sustainable air travel.”

Aether was incubated and funded in 2022 by Xora, a deep tech venture firm backed by Temasek. Since then, it has grown its South East Asia team while expanding its operations in Chicago, where its research and development hub is located. Aether’s upcoming commercial-scale production projects in the United States of America and South East Asia will produce Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)-certified SAF. These projects are set to achieve a minimum greenhouse gas reduction of 75%, significantly contributing to the aviation industry’s sustainability efforts.

Mr Conor Madigan, Chief Executive Officer, Aether Fuels, said: “We are proud to join the SIA Group’s ecosystem of SAF technology innovators. Their decarbonisation goals are catalysing ingenuity throughout the supply chain and galvanising companies like Aether to develop production solutions that pair breakthrough technologies with next-generation feedstock strategies. The collaboration will deepen our understanding of the end-user customer priorities and of the SAF market, particularly in South East Asia. These advantages will further inform our project development programmes and accelerate our path to commercialisation.”

Mr Phil Inagaki, Managing Partner and Chief Investment Officer, Xora; Board Chair, Aether Fuels, said: “It is encouraging to see the SIA Group committing to meaningful sustainability goals and taking concrete steps to advance the adoption of SAF. Singapore has built a supportive environment for deep tech innovation, empowering companies like Aether to amplify the impact of transformative solutions to global challenges. Its Aurora™ breakthrough technology enables the production of SAF with the lowest green premium and most flexible, scalable feedstock. This collaboration with the SIA Group reflects a shared focus and commitment, making it a natural fit that will undoubtedly accelerate SAF innovation and adoption.”
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Eastern Communications Achieves Increased Revenue, Furthers Mindanao Expansion in 2025

Eastern Communications Mindanao Expansion

According to the latest e-Conomy SEA report by Google, Temasek, and Bain & Company, the Philippines recorded the fastest-growing internet economy among six Southeast Asian nations in 2024. Driven largely by the rising e-commerce sector, the country’s digital economy surged by 20%, with its gross merchandise value (GMV) rising from $26 billion in 2023 to $31 billion in 2024.

As the demand for digitalization grows, premier telecommunications and managed ICT services provider Eastern Communications highlights its strong performance over the past year and stands ready to empower businesses with cutting-edge ICT solutions and its robust, innovative network infrastructure.

A Year of Growth and Recognition

Eastern Communications has experienced remarkable business growth and resilience over the past decade. In 2024, Eastern increased its revenue by 8.4%, marking its competitive presence in the telco industry. The company has fueled its success by continuously striving for innovation, operational sustainability, and customer-centric solutions.

With a growing B2B market share, Eastern Communications has been able to make its innovative ICT solutions more widely accessible. This expansion has significantly impacted offerings like Eastern Cloud, a customizable public cloud platform powered by CloudSigma. Designed for flexibility, Eastern Cloud allows businesses to purchase only the computing resources they need, without being locked into fixed server sizes, offering greater control, cost efficiency, and scalability.

It was recently named the Cloud Initiative of the Year - Philippines at the Asian Telecom Awards 2025, highlighting Eastern’s effort in redefining cloud computing in the Philippines. More than just a business success story, Eastern Cloud has also helped drive digital transformation across industries in the Philippines by enabling businesses to reduce IT infrastructure costs by up to 30%.

Further demonstrating its infrastructure excellence, Eastern Communications also received the Infrastructure Initiative of the Year - Philippines award for its participation in the Philippine Domestic Submarine Cable Network (PDSCN),a joint venture between Eastern Communications, Globe Group, and InfiniVAN, designed to fortify the country’s communication infrastructure.

Addressing the vulnerabilities of traditional networks, the PDSCN Express Route strategically ensures that at least 80% of cables are laid underwater, with less than 20% inland, significantly reducing the risks of network disruptions caused by cable cuts. Through this innovative approach, Eastern Communications delivers enhanced bandwidth and network resilience, empowering Filipinos—especially those in disaster-prone areas—with stronger, more reliable connectivity.

For Atty. Aileen Regio, Co-Coordinator of Eastern Communications, this recognition marks an exciting start to the year. "We are truly grateful for these global recognitions. They highlight our continuous mission to drive digital transformation across the Philippines. They fuel our passion to push boundaries, to empower businesses with resilient connectivity and future-ready solutions, and to champion ICT education and accessibility for all Filipinos," she said

Expanding Reach and Elevating its Heart of Service

Eastern Communications is committed to expanding its network to more business hubs across the country. In 2025, the company will extend its services to key cities including: Cotabato City, in BARMM, General Santos City in South Cotabato, and Dipolog City in Zamboanga del Norte.

"Our continuous expansion across the country is more than just growing our footprint, but pushing for a digital-ready Philippines and driving economic progress. With the rising demand for digital solutions, we aim to bring our world-class connectivity to rising business centers across the country, strategically improving our network to provide world-class connectivity to Filipinos," said Jaeson Evangelista, Co-Coordinator of Eastern Communications.

Strengthening Security and Connectivity with DDoS-Protected Eastern IDS

As cyberthreats become more sophisticated, Eastern Communications continues to invest in next-level security solutions. One of its latest offerings, DDoS-Protected Eastern IDS (Internet Direct Service), provides a premium, dedicated, high-speed internet solution designed to meet the demands of modern businesses.

DDoS-Protected Eastern IDS uses fiber-powered leased line technology, coupled with robust DDoS (Distributed denial of service) protection, ensuring reliable 24/7 connectivity with speeds of up to 10 GBPS, symmetrical upload and download speeds, and resilient access to global internet backbones. This cutting-edge solution enhances workforce productivity while safeguarding businesses against cyber disruptions.

As Eastern Communications looks ahead, it remains dedicated to being more than just a telco and ICT provider—it aims to be a trusted managed services partner of choice for businesses. Eastern continues to highlight its Heart of Service, delivering personalized solutions that drive business success. In 2024, the company’s Customer Satisfaction Score rose to an above-industry standard of 96.1%, demonstrating its dedication to customer experience excellence.

The company’s Heart of Service inspired its 2025 campaign, “Exceeding Expectations”, which aims to help businesses go beyond their goals and elevate their own customer experience through Eastern’s high tech and high touch solutions.

To learn more about Eastern Communications, please visit www.eastern.com.ph
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Manulife Philippines Marks 118 Years with a Focus on Health, Financial Protection, and Community Investment

Monday, March 3, 2025


Kicking off its 118th year in the country, Manulife Philippines, the local arm of the leading international financial services provider Manulife, has reaffirmed its commitment to adapting to rapidly changing needs of its growing customer base.

Manulife Philippines is ushering in its 118th year with important milestones anchored in its continued focus on driving customer satisfaction. It recently captured the top spot among Philippine life insurance companies in customer recommendation, based on the Net Promoter Score (NPS) survey conducted in the Philippines by the global market research firm IPSOS in 2024. Additionally, over the last five years, the company has also paid claims amounting to PHP 12.9 billion, standing by its promise to be with customers as their trusted financial partner for its customers.

“Customers in the Philippines are becoming more proactive in planning their financial protection against any uncertainties. They seek products and services that enable them and their families to live better lives, and we take pride in partnering with them to get closer to this goal. As we aim to the #1 choice for our customers, we are deeply committed to providing them with better innovative solutions on all fronts,” said Rahul Hora, President and Chief Executive Officer, Manulife Philippines.

“I am pleased to see the trust and confidence our customers have given us—particularly based on the end-2024 NPS results, where we ranked #1 in terms of customer recommendation. These results inspire us to delight customers even further and consistently provide them the level of service and customer focus they truly deserve,” Hora added.

Financially securing and empowering Filipino families

Driven by its goal to protect more families, Manulife Philippines aims to further broaden its customer base to household decision-makers and young Filipinos through its comprehensive suite of health and life protection products including Manulife Freedom and Manulife HealthFlex.

Manulife Freedom offers guaranteed cash payouts and life protection and is designed to be a reliable savings plan which can help customers fund their children's education, pursue their passions, prepare for a comfortable retirement, or leave a legacy to their loved ones.

Manulife HealthFlex, on the other hand, offers comprehensive protection for over 100 critical illnesses from early diagnosis to recovery, with different payment plans tailored to customers’ lifestyle and budget.

Enabling customers to live Better Days

Manulife Philippines also recently introduced renowned content creator and creative director Erwan Heussaff and daughter Dahlia as the brand’s newest ambassadors, joining actress, wife, and mother Anne Curtis to promote better protection for Filipino families.

“Much of what we know about health and wellness starts from what we learn at home from our own family members, so we are delighted to partner with the Heussaffs to inspire more Filipino families to make financial planning a priority,” Hora shared.

“Particularly following the pandemic, customers have realized that out-of-pocket payments and their emergency savings are not sufficient to pay for future medical costs. They want to be as prepared as possible to ease any financial burden on their children—who can, in turn, learn and adopt the same thinking from their parents,” he added. “That’s why we at Manulife Philippines are constantly looking for ways to boost Filipinos’ level of financial security through products and services that provide protection against uncertainties, empowering customers to live better every day.”

Similarly, Manulife Philippines is focusing on its young Millennial and Gen Z customer base to demonstrate the importance of early preparation to secure their financial futures. The company is enhancing its product offerings and strengthening its health and life protection solutions based on customer insights, as well as recruiting younger advisors who can provide financial advice to help address young Filipino customers’ evolving insurance needs. This is in light of a 2024 Manulife Philippines study, which found that Filipinos remain largely unprepared for medical emergencies, with 41% dipping into out-of-pocket spending. On average, surveyed Filipinos have set aside PHP 62,000 for future medical needs. However, those ages 18-29 only have an average of PHP 38,000 saved.

“While Gen Z customers are starting to build their financial security, they are also highly conscious of how easily factors beyond their control, like medical emergencies, can deplete their savings. In this view, we encourage young customers to start investing in their health and financial future through protection solutions that suit their unique needs and budgets, helping them face the future with confidence,” Hora said. “They can count on us at Manulife to continue developing solutions that provide financial and health protection when it truly matters.”

Since opening its doors in 1907, Manulife Philippines has expanded its business of providing customers with diverse and innovative health, wealth, and protection solutions through its comprehensive product suite. In 1999, Manulife Financial Corporation (MFC), Manulife Philippines’ parent company, was officially listed in the Philippine Stock Exchange. As of end-January 2025, MFC has the largest market capitalization among companies listed in the PSE with PHP2.95 trillion.

Shaping Filipino communities for the better

As part of its legacy, Manulife Philippines has also committed to investing in the communities it serves through the Impact Agenda, its global community investment program focused on building a better business to better the world.

● Peso Smart is Manulife Philippines’ award-winning financial literacy program that supports the initiatives of the Department of Education to expand and improve the financial literacy aspect of the K-12 curriculum. To date, nearly 2,500 Filipino learners have benefited from the program, with its offshoot PesoSmart x RecoveREADS currently being implemented in 10 public schools and three community centers in 9 cities nationwide.

● Since 2022, Manulife Philippines has engaged colleagues and advisors through its Forests for Life collaboration with Haribon Foundation. This program successfully planted over 21,000 native tree seedlings across 17 hectares in the provinces of Quezon, Zambales, and Rizal, and contributed to a much-needed increase in forest cover across Southern Luzon.

● Manulife Philippines also established and operationalized 20 Community Food Farms in Gawad Kalinga villages to benefit community members and enable them to grow, harvest, and earn from their own produce.

Last year, Manulife colleagues from different countries in Asia and North America visited partner communities in the Philippines during the five-day ‘Impact Agenda Adventure.’ These global colleagues spent time on the ground to understand the communities’ needs and see the real-life impact of Manulife’s programs in collaboration with its NGO partners.

“Through our Impact Agenda, we are deeply committed to making a positive impact on the communities we serve to empower sustained health and well-being, drive inclusive economic opportunities, and accelerate a sustainable future with the help of our colleagues and partners,” Hora added.

Manulife Philippines continues driving health and longevity through innovative products, high-quality sustainable growth of its business and distribution channels, and meaningful community initiatives, reinforcing its commitment to securing better futures for Filipinos.
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ManageEngine ServiceDesk Plus Achieves ITIL Certification for 14 ITSM Practices

Sunday, March 2, 2025


Company Joins PeopleCert's Accredited Tool Vendors (ATV) Program as a Silver-Level Member

ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven unified service management platform, has achieved ITIL-certification for 14 key ITSM practices, awarded by PeopleCert, a premier global training and certification provider. The certification and inclusion of ManageEngine as a Silver-tier member in PeopleCert's ATV program validates ManageEngine's efforts towards building an ITSM platform aligned with industry-recognized best practices.

PeopleCert's ITIL-ATV Program

ITIL continues to be the most widely recognized ITSM best practice standard globally, guiding organizations focused on streamlining their service delivery workflows. PeopleCert's ATV program verifies the ITIL alignment of IT service management vendors by undertaking a comprehensive assessment of the tool's functionality and the ITIL proficiency of staff engaged in functions like development, sales and implementation on the vendor's side.

ManageEngine's position in the ATV program signifies the organization's proficiency in the ITSM domain and its expertise in building a service management platform that is closely aligned with ITIL. This empowers customers to design and implement industry-recommended best practice workflows right out of the box on the ServiceDesk Plus platform.

Dmitry Isaychenko, portfolio director at PeopleCert, added, "Businesses trust ITIL for success. For them, ITIL is not just a brand but a source of proven best practices. Claims of ITIL adherence raise their expectations regarding the quality of implementations. This is why PeopleCert launched the ATV accreditation program. Today, we are delighted to welcome ManageEngine as an ITIL-accredited tool vendor. Together, we can help customers make more informed decisions when selecting ITSM tools and planning long-term investments in their implementations.”

14 Key ITSM Practices Certified With ITIL Alignment

This certification marks ServiceDesk Plus’ ITIL alignment for 14 practices, which include Change Enablement, Deployment Management, Incident Management, IT Asset Management, Knowledge Management, Measurement and Reporting, Monitoring & Event Management, Problem Management, Release Management, Service Catalogue Management, Service Configuration Management, Service Financial Management, Service Level Management and Service Request Management.

Currently, ManageEngine has been onboarded as a Silver-level member with plans to move up the tiers by certifying more ManageEngine staff in the coming year. "We are excited to partner with PeopleCert and join their ITIL-ATV program. This partnership reaffirms our commitment to building a best-in-class service management platform that adheres to industry best practices," said Kumaravel Ramakrishnan, director of technology at ManageEngine. "For over 20 years, ServiceDesk Plus has been empowering customers to streamline service delivery for IT and other business teams. We will further this with deep investments in cutting-edge tech like AI to deliver transformative value to customers and prospects. ServiceDesk Plus will continue to evolve as an intelligent service management platform that aligns with industry best practices, providing transformational business outcomes to enterprise IT teams."

Pricing and Availability

ServiceDesk Plus is available across three editions: Standard, Professional, and Enterprise. The Standard edition starts at $13 per technician per month. For more details on ServiceDesk Plus’ editions and offerings, please visit https://mnge.it/sdp-editions.
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