Jollibee Foods Corporation Earns 2 Golden Arrows for Excellence in Corporate Governance

Thursday, December 4, 2025


A Proud Moment for Philippine Corporate Leadership

Jollibee Foods Corporation (JFC), one of the Philippines’ most recognized global brands, has added another milestone to its legacy—this time in the field of corporate governance. At the Golden Arrow Awards 2025, JFC was honored for its strong governance practices, marking its first achievement in the prestigious higher category (90–99 points). This recognition highlights the company’s growing leadership not only in food service but also in ethical, transparent, and accountable business operations.

A New Milestone in JFC’s Governance Journey

JFC earned 2 Golden Arrows after scoring 90.03 in the ASEAN Corporate Governance Scorecard (ACGS). This is the company’s highest score to date and a reflection of its ongoing commitment to raising governance standards across its global operations.

The award reinforces JFC’s efforts to strengthen transparency, improve its systems, and align with global best practices—key values for a company operating in multiple markets.

Leadership Guided by Integrity and Long-Term Value

JFC Global President and CEO Ernesto Tanmantiong shared that the award motivates the company to continue improving its governance framework. He explained that as JFC grows worldwide, strong governance becomes even more crucial in ensuring long-term value for customers, communities, and stakeholders.

In his words, the recognition affirms their progress and highlights how good governance supports their core purpose of spreading joy through superior taste.

What the Golden Arrow Award Represents

The Golden Arrow Awards honor publicly listed companies that demonstrate outstanding governance aligned with the ASEAN Corporate Governance Scorecard, a respected regional benchmark adopted by regulators across Southeast Asia.

Companies that achieve 80 points or higher receive the Golden Arrow distinction, signaling their adherence to both the Revised Code of Corporate Governance and internationally recognized governance standards.

How the ACGS Measures Excellence

The ACGS evaluates companies across several key pillars:
  • Protection of shareholder rights
  • Fair and equitable treatment of stakeholders
  • Transparency and timely disclosures
  • The board’s leadership, strategy, and oversight

By recognizing companies that excel in these areas, the ACGS aims to elevate governance practices in the region and attract long-term investors looking for trustworthy and well-managed organizations.

Strengthening JFC’s Position as a Governance Leader

Receiving 2 Golden Arrows solidifies JFC’s place among the Philippines’ and ASEAN’s most well-governed publicly listed companies. More than an award, it’s a testament to JFC’s culture of integrity, stewardship, and continuous improvement—values that shape both its day-to-day operations and its global expansion.

A Win for Good Governance in the Philippines

JFC’s Golden Arrow achievement is more than corporate recognition—it highlights how Filipino companies can lead with integrity on the global stage. As the group continues to grow worldwide, its commitment to strong governance sets a powerful example for other organizations aspiring to build trust, accountability, and long-term value.
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Fastly Launches New Certification Program to Help Partners Strengthen Customer Security and Expand Service Capabilities

Monday, December 1, 2025


Fastly, Inc. (NYSE: FSLY), a global leader in edge cloud platforms, has introduced the Fastly Certified Services Partner Program, a new certification initiative designed to empower technical security professionals across partner organizations with deeper expertise in deploying and managing Fastly’s advanced security solutions.

With 72% of executives reporting an increase in cyber threats, organizations are urgently seeking trusted security partners who can deliver streamlined, reliable protection. Certification has quickly become a key differentiator, helping partners build credibility and upskill teams to respond to emerging, AI-driven threats.

Fastly’s new self-guided certification program addresses these needs by offering flexible, accessible training that partners can complete on their schedule. After certification, partners gain access to a full suite of resources, including:
  • Early insights into Fastly’s innovation roadmap
  • Invitations to exclusive technical labs and webinars
  • Unlimited access to ongoing training and enablement content

“Equipping our partners with advanced training and certification in our security solutions enables them to expand their service portfolios, create new revenue streams, and deliver greater value to their clients,” said Jeff Alpen, Vice President of Global Partnerships at Fastly. “This program is a pivotal step in strengthening our global channel ecosystem and providing customers with more choice and flexibility in how they implement and manage their security infrastructure.”

“Fastly’s new certification program reinforces the strength of our partnership and empowers our team with the advanced knowledge needed to deliver exceptional results,” added Ben Trafton, Vice President of Client Services at Yottaa. “It’s a unique benefit that enhances our ability to create broader go-to-market value together.”

The launch of the Fastly Certified Services Partner Program represents a major milestone in expanding Fastly’s partner ecosystem and elevating partner-led value. Certified partners can now offer implementation services that complement Fastly’s own professional services team—giving customers the flexibility to choose either Fastly experts or a trusted local certified partner.

Upon completing the training track, organizations earn the Fastly Certified Services Partner designation, while individual participants receive the title Fastly Certified Professional for Security Implementation. This security certification track forms part of Fastly’s broader commitment to continuous partner enablement and go-to-market success.

For more details about the Fastly Certified Services Partner Program, email team-partners@fastly.com.
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AI-Driven Mobile Fraud Surges Ahead of Holiday Shopping Rush, Appdome Report Finds


Filipino consumers are heading into the peak holiday shopping period more anxious than ever, as new data from Appdome’s 2025 Consumer Expectations of Mobile App Security Report reveals a major spike in fears around AI-driven fraud. Synthetic identities, deepfake scams, and mobile account takeovers have now become the top reasons shoppers abandon mobile apps during Black Friday, Cyber Week, and the Christmas season.

Recent industry reports from NordLayer, SEON, and Kaspersky show fraud attempts surging between 22% and 400% during Cyber Week. Appdome’s consumer survey reflects this rising threat landscape:
  • 43.4% of Filipinos say identity fraud is their biggest concern when shopping on mobile.
  • 74.7% delete or avoid apps they believe are unsafe.
  • 34.1% claim they or someone they know has been targeted by social engineering scams.

With deep discounts, high-speed checkouts, and an influx of mobile payments, shoppers believe the 2025 holiday season is shaping up to be the most vulnerable yet.

“AI is changing the fraud landscape faster than mobile businesses can react,” said Tom Tovar, Co-Creator and CEO of Appdome. “Consumers want proof that apps can stop fraud before a holiday purchase is made, not after the damage is done.”

How AI Is Supercharging Holiday Fraud

This year, AI-assisted fraud has escalated through tactics such as deepfake payment confirmations, vishing, and bot-driven account takeovers—threats that are increasingly difficult for users to detect.

Key findings from the survey include:
  • 67.2% of Filipinos view AI as an opportunity, while 32.8% see it as a direct threat to their mobile safety.
  • 84.1% expect apps to block AI-powered dangers such as bots, deepfakes, impersonation attempts, and ATOs.
  • Only 60% feel confident that apps can actually protect them—revealing a wide trust gap during the busiest shopping season.

This growing “AI paradox” challenges mobile banking, e-commerce, fintech, travel, and delivery apps to provide strong, visible in-app protection as holiday transactions peak.

Filipino Shoppers Demand Fraud Prevention, Not Reimbursement

As the holiday sales push accelerates, consumers say security must happen in real time, not after the fact:
  • 86.7% expect fraud to be stopped before it occurs—not compensated afterward.
  • 45.9% believe responsibility lies with the mobile app maker, not the device, OS, or telco provider.
  • 70% consider privacy extremely important, and 15.2% refuse to use apps without clear privacy protections.

“Holiday shopping is when attackers strike hardest,” said Jamie Bertasi, Appdome’s Chief Customer Officer. “AI enables bad actors to mimic real users, hijack sessions, and trigger fake transactions. Protection inside the app is critical for safeguarding both customers and revenue.”

Why Mobile Apps Must Act Before Christmas Spending Peaks

Record-high mobile spending is expected between Black Friday and December 31, making apps primary targets:
  • Fast, high-volume transactions open the door to synthetic identity fraud.
  • Attackers use AI to scale mobile scams exponentially.
  • Consumer loyalty now depends strongly on visible, real-time protection.

Filipino shoppers say they’re more likely to support brands that actively protect them:
  • 27.6% would leave positive reviews for secure apps.
  • 24.7% would promote those apps on social media.

About the Report

Appdome’s 2025 Consumer Expectations of Mobile App Security Report analyzes emerging fraud threats and user expectations from respondents across the Philippines and global markets.

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EastWest Bank Launches Google Pay in the Philippines: Faster, Safer, and Smarter Payments for Filipinos

 

Filipinos are embracing digital payments more than ever, especially with today’s fast-paced lifestyle. Whether you're buying coffee, booking a ride, or shopping online, tap-to-pay convenience has become the new norm. Now, EastWest is making cashless living even easier. The bank is officially one of the first in the Philippines to bring Google Pay™ to its cardholders, giving Android users a faster, safer, and smarter way to complete everyday transactions.

EastWest Joins Google Pay: A Big Win for Mobile Wallet Users

In a major push toward digital innovation, EastWest is rolling out Google Pay™ for its Visa and Mastercard Credit cards. With this new feature, customers can simply add their cards to Google Wallet™ on their Android devices, then enjoy secure tap-to-pay transactions at contactless terminals or seamless online checkouts without having to type card details.

It’s a convenient upgrade for Filipinos who want to ditch physical cards and pay with just their phone or smartwatch.

Advanced Security Through Tokenization

For many, online and mobile payments come with one big question: Is it safe?

EastWest ensures that every Google Pay transaction is protected through tokenization, a security feature that replaces real card numbers with encrypted digital codes. This means merchants never see your actual card information — minimizing risks and giving users peace of mind every time they tap or check out online.

EastWest CEO Jerry G. Ngo emphasized that their goal has always been to simplify life through technology. He shared that with Google Pay, the bank is empowering cardholders to make secure transactions anytime and anywhere, calling it “the easier way to pay.”

Strengthening EastWest’s Lead in Digital Payments

The bank has already made waves with its own EWPay contactless platform, and now it further solidifies its role as a frontrunner in the digital payments space by going live on Google Pay ahead of several major industry players.

Google Philippines Country Manager Prep Palacios applauded the move, highlighting that Google’s partnership with EastWest supports the nation’s digital transformation and financial inclusion goals.

How to Use Google Pay with Your EastWest Card

Getting started is simple:
  1. Open Google Wallet™ on any compatible Android device
  2. Add your EastWest Visa or Mastercard Credit card
  3. Start shopping using tap-to-pay or online checkout

EastWest also confirmed that support for Visa Debit cards is coming soon.

What This Means for Filipino Consumers

More than just convenience, Google Pay signifies a shift toward smarter, more secure digital banking. It makes everyday transactions easier, reduces reliance on physical cards, and supports the Philippines’ growing cashless culture. For Filipinos who want speed, safety, and modern payment options, this is a welcome upgrade.

If you're an EastWest cardholder, now’s the perfect time to try Google Pay and experience the ease of tap-to-pay shopping. With more digital innovations on the way, EastWest is shaping up to be one of the most forward-thinking banks in the country.
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PLDT Enterprise and Nabstract Launch SilentAccess


In a digital world where scams evolve faster than our passwords, Filipinos are constantly seeking safer ways to transact online. This is why PLDT Enterprise is stepping up its cybersecurity game. The corporate arm of PLDT has partnered with global tech innovator Nabstract to introduce SmartSafe SilentAccess—a new solution designed to authenticate users without relying on one-time passwords. For Filipinos tired of worrying about phishing scams, this could be a game-changer.

A New Era of Secure, OTP-Free Authentication

As digital transactions continue to rise, so do incidents of cyber fraud. Traditional OTPs sent via SMS have become common targets for phishing, SIM swaps, and social engineering scams. To address this, PLDT Enterprise is rolling out SilentAccess, the flagship solution of the soon-to-launch SmartSafe fraud management API suite.

SilentAccess allows real-time, direct user verification through the Smart network. Instead of waiting for a text message, users are authenticated seamlessly in the background—making login and checkout experiences faster and much more secure.

During the launch, PLDT Enterprise executives shared that this new tool is designed to benefit industries like banking, fintech, e-commerce, and even SMEs that want to safeguard customer transactions. As Nico Alcoseba, First Vice President and Head of Product Management at PLDT Enterprise, emphasized, the partnership is part of their mission to innovate responsibly and build digital trust. He explained that with their GSMA Open Gateway API Certification, PLDT Enterprise is taking bold steps in protecting businesses with seamless and fraud-resistant technology.

How the Partnership with Nabstract Strengthens Security

Nabstract, known for its expertise in secure network exposure, plays a major role in enabling SilentAccess. Through Smart’s Service Exposure Platform (SEP), enterprises can tap directly into advanced network intelligence for:
  • Real-time fraud detection
  • Authentication without OTP friction
  • Stronger security for online transactions
  • Smoother user experiences across platforms

This means banks can block unauthorized access instantly, e-commerce platforms can reduce abandoned carts, and SMEs can offer secure logins without complicating user journeys.

According to Nabstract Founder and Director Vaibhav Mehta, the company trusts PLDT Enterprise to deliver secure and scalable digital solutions to the Philippine market. Their shared goal: empower organizations to thrive safely in an increasingly digital economy.

Building a Safer Digital Future for Filipino Businesses

The collaboration also aligns with PLDT Enterprise’s support for the United Nations Sustainable Development Goals (SDGs), particularly those related to innovation, industry, and digital inclusion. By enabling secure online services, the initiative helps boost trust and confidence in the country’s digital ecosystem.

With cybersecurity threats evolving every day, SilentAccess is a timely tool for businesses that want to protect users while providing fast, frictionless digital experiences.

Learn more about SmartSafe SilentAccess here:

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RCBC Wins Big at Global Retail Banking Innovation Awards 2025


RCBC continues to set the bar for banking innovation in the Philippines. The Rizal Commercial Banking Corp. recently earned two prestigious honors at the Global Retail Banking Innovation Awards 2025, recognizing its outstanding programs that support SMEs and promote financial inclusion. These wins highlight RCBC’s commitment to empowering businesses and communities through cutting-edge financial solutions.

RCBC’s Award-Winning Programs

At the awards held last October, RCBC received recognition for two key initiatives:

1. RCBC Negosyo Bundle Plus – Best New SME Product of the Year

The Negosyo Bundle Plus program is designed to help small and medium enterprises grow with an integrated suite of financial tools. It offers flexible payment options such as QR Pay, POS, Tap-to-Phone, and ATM Go, no maintaining-balance settlement accounts, payroll services with enhanced employee benefits, personal loan access, and comprehensive business and employee protection products.

2. Kabalikat Cooperatives Program – Best Financial Inclusion Award

The Kabalikat Cooperatives Program empowers cooperatives and their members through a revenue-sharing model that generates recurring income. It also provides affordable family protection insurance, cooperative-issued debit cards, and capacity-building sessions via the Forging Alliances learning platform, helping cooperatives strengthen their operations while serving their communities.

Global Recognition for Innovation

The Global Retail Banking Innovation Awards, organized by The Digital Banker, is a respected international program that evaluates banks worldwide for excellence in innovation, customer impact, and industry leadership. Judging is conducted in collaboration with senior leaders and experts from top global banks, consulting firms, and financial advisory organizations.

RCBC’s recognition further cements its reputation as a pioneer in customer-focused, technology-driven banking solutions, complementing previous accolades such as Best Bank for Digital and Best Bank for Customer Experience.

RCBC’s Continued Commitment to the Philippines

Currently the fifth-largest privately-owned bank in the Philippines, RCBC has been serving individuals and businesses for 65 years. As a member of the Yuchengco Group of Companies (YGC), RCBC continues to innovate, offering products and services that empower both grassroots economies and growing businesses nationwide.

To learn more about RCBC and its programs, visit www.rcbc.com.
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Mary Grace Café opens first international branch in Singapore

Sunday, November 30, 2025


For many Filipinos, Mary Grace Café isn’t just a place to eat. It’s where we slow down, reconnect and enjoy the familiar comfort of ensaymadas, cheese rolls and warm meals that remind us of home. As the brand nears its 30th year, this well-loved café is opening a new chapter that hits close to the heart of every Filipino abroad. Mary Grace has officially confirmed its first-ever international expansion, and it’s landing in Singapore.

A Milestone Three Decades in the Making

What started as a simple home baking endeavor at Mary Grace Dimacali’s kitchen table has grown into a nationwide favorite. With more than 140 cafés and kiosks today, the brand has become synonymous with comforting Filipino hospitality.

Dimacali, who serves as Founder, President and CEO of Mary Grace Foods Inc., shared this meaningful milestone in a heartfelt message. She expressed that opening in Singapore feels like a blessing and a natural next step in their journey. As she put it, they are grateful for the chance to share “a piece of home” with a new community.

Bringing Filipino Warmth to Singapore

True to its philosophy of creating “The Goodness of Home,” Mary Grace Café aims to recreate the same sense of warmth abroad. The upcoming Singapore café is envisioned as a welcoming space for both Filipinos and locals who want to experience comforting flavors and heartfelt service.

The brand hopes to serve as a home away from home for OFWs and Filipino families living in Singapore, offering a familiar place to gather, celebrate and unwind. It’s also a lovely introduction for Singaporeans who are curious about Filipino baked goods and cuisine.

Signature Favorites Travel Overseas

Visitors can expect the same carefully crafted favorites that have defined Mary Grace for years. The café will serve:
  • Their iconic Ensaymadas
  • The bestselling Cheese Rolls
  • Classic Filipino meals prepared with quality, wholesome ingredients

Each dish is meant to deliver the same warmth, care and nostalgia that loyal customers cherish in the Philippines. The brand hopes its new location will inspire the same shared moments that have made it a beloved dining spot here at home.

A Founder’s Personal Reflection

Dimacali also shared that she never imagined her humble baked creations would one day reach other countries. She spoke of the Singapore opening as a deeply personal journey and hopes guests will feel a sense of connection and comfort with every bite.

Soft Launch Through Online Pop-Ups

Before the physical café opens in the first half of 2026, Mary Grace will offer a sneak peek through online pop-ups at www.marygracecafe.sg throughout November and December 2025. Fans in Singapore will be able to order select baked goods, making them perfect treats for the holiday season.

Mary Grace’s expansion feels like a collective win for Filipinos everywhere. It’s a reminder of how far homegrown brands can go while still staying true to their roots. Whether you’re in Manila, Cebu or soon in Singapore, that familiar Mary Grace warmth will always be within reach.

If you’re traveling to Singapore next year, bookmark their page — it might just be your next comfort-food stop.

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