Fastly has been named a 2026 Gartner® Peer Insights™ Customers' Choice for Edge Distribution Platforms, a recognition based entirely on verified customer reviews from organizations using its technology.
The recognition highlights customer satisfaction with Fastly's platform performance, reliability, technical support, and overall user experience. According to Gartner Peer Insights data as of April 30, 2026, Fastly received an overall rating of 4.8 out of 5 stars based on 92 customer reviews, along with a 95% willingness-to-recommend score.
For businesses evaluating cloud infrastructure providers, customer-driven assessments such as Gartner Peer Insights can provide practical insights into how technology performs in real-world environments.
What is Gartner Peer Insights Customers' Choice?
Gartner Peer Insights Customers' Choice is a recognition based on verified reviews from enterprise technology users. Rather than relying on analyst evaluations alone, the distinction reflects direct customer feedback on product capabilities, support quality, and overall ownership experience.
Because reviews come from verified end users across different industries, many organizations use Peer Insights as one factor when comparing enterprise technology vendors.
Why Fastly received the recognition
According to customer feedback published through Gartner Peer Insights, Fastly earned strong ratings across several areas, including:
- Platform reliability
- Content delivery performance
- Technical support
- Security capabilities
- Developer-friendly tools
- Ease of managing complex deployments
The company says these strengths help organizations deliver digital services while maintaining performance and security, particularly as businesses continue expanding cloud-based operations.
Building on previous recognition
The latest recognition follows Fastly's earlier acknowledgment as a Gartner Peer Insights Customers' Choice for Cloud Web Application and API Protection (WAAP), a distinction the company has received for seven consecutive years.
This continued recognition suggests that customers value not only Fastly's content delivery capabilities but also its broader security and application protection services.
For organizations consolidating networking and security services under fewer vendors, consistent customer satisfaction across multiple product categories can be an important consideration during procurement.
Supporting AI-driven applications
The growing adoption of artificial intelligence is also increasing demand for faster and more scalable infrastructure.
AI-powered applications often process large amounts of data in real time, making network performance and low latency increasingly important.
Fastly says its edge platform helps organizations optimize AI workloads by combining content delivery, security, and observability capabilities within a unified infrastructure. While AI initiatives vary across industries, efficient edge computing can help improve responsiveness for AI-powered services delivered over the internet.
Although individual customer experiences may differ, recurring themes across multiple reviews indicate that technical support and platform flexibility remain among Fastly's most valued strengths.
Selecting a cloud infrastructure provider involves more than comparing technical specifications.
Organizations also evaluate operational reliability, vendor responsiveness, security capabilities, and long-term support. Independent customer reviews can provide additional perspective beyond product documentation and marketing materials.
For businesses investing in digital transformation, cloud-native applications, or AI services, infrastructure platforms that consistently receive positive customer feedback may reduce implementation risks and improve long-term operational confidence.
Fastly's recognition as a 2026 Gartner Peer Insights Customers' Choice for Edge Distribution Platforms reflects positive feedback from enterprise users across multiple industries.
With a 4.8-star rating and a 95% willingness-to-recommend score, the company continues to earn recognition for platform performance, customer support, and reliability. As organizations expand their cloud and AI initiatives, trusted edge infrastructure providers are likely to remain an important part of delivering secure, high-performing digital experiences.