Boomi Delivers 347% ROI and $9.8M NPV, Forrester Study Finds
When it comes to digital transformation, businesses are no longer just looking for speed—they’re looking for measurable impact. And that’s exactly what the latest Forrester Total Economic Impact™ (TEI) study revealed about the Boomi Enterprise Platform.
According to the independent study commissioned by Boomi, organizations using the platform achieved a 347% return on investment (ROI) and $9.8 million net present value (NPV) over three years, with a payback period of less than six months.
The Numbers That Matter
Forrester Consulting’s research, based on in-depth customer interviews across industries like manufacturing, energy, and high-tech, showed just how much value Boomi delivers. Key quantified benefits over three years include:
- $5.6M in productivity gains through workflow automation and real-time data visibility
- $3.0M in reduced business risk with improved reliability, uptime, and compliance
- $1.5M in technology cost savings by consolidating and retiring legacy platforms
- $1.3M in IT savings from faster development and lower maintenance requirements
- $1.2M in incremental profit from launching new revenue-generating services faster
Why Boomi Stands Out
Instead of relying on costly, rigid integrations, Boomi simplifies workflows with a unified low-code platform that enables speed, security, and scale.
Interviewed customers highlighted benefits such as:
- 65% faster integration timelines
- Reduced errors and downtime
- Easier management with a single “pane of glass” view
- Higher IT and employee satisfaction thanks to fewer after-hours issues
One integration architect from the manufacturing sector shared, “We appreciate the ease of use and reliability. In one application, you see your entire code base, deployments, and executions in real time. It’s stable and easy to support.”
Preparing for the AI-Driven Future
As businesses transition into the age of agentic AI, Boomi positions itself as a foundation for managing AI agents, automation, and orchestration at scale. With pre-built connectors, robust APIs, and drag-and-drop workflows, enterprises can integrate systems in days instead of weeks—freeing IT teams to focus on innovation.
Beyond the financial wins, unquantified benefits cited by customers include:
- Stronger API security and compliance
- Better employee morale with fewer late-night troubleshooting issues
- Increased value from existing IT infrastructure
- A scalable platform for managing future AI strategies
Boomi CEO’s Take
“Boomi is the engine behind some of the world’s most complex, mission-critical automation strategies,” said Steve Lucas, Chairman and CEO of Boomi. “This study validates what our customers already know—when you unify data, systems, and people with Boomi, you unlock new possibilities for efficiency, scale, and AI-driven transformation.”
The Forrester TEI study confirms what many enterprises already experience: Boomi isn’t just about integration—it’s about driving intelligent automation and measurable outcomes at enterprise scale.
For organizations in the Philippines and beyond, the message is clear: if you want faster ROI, reduced complexity, and a future-ready foundation for AI, Boomi is a strong bet.
To explore the full Total Economic Impact™ study, you can download the report directly from Boomi.