SOCIAL MEDIA

MakatiMed Earns Three Wins at the 21st Philippine Quill Awards

Sunday, August 31, 2025


Makati Medical Center (MakatiMed) shined at the 21st Philippine Quill Awards held on August 27, 2025, at The Manila Hotel, as it brought home three prestigious honors that reaffirm its commitment to communication excellence, innovation, and corporate social responsibility.

Organized by the International Association of Business Communicators (IABC) Philippines, the Philippine Quill Awards is regarded as one of the country’s most esteemed programs that recognize world-class communication practices across industries.

MakatiMed was lauded for the launch of its da Vinci Xi Robotic Surgical System, a milestone under the Communication Skills Division, Special and Experiential Events category. The system’s precision-driven technology allows for quicker recovery, minimal scarring, and the ability to perform advanced treatments in Urology, Hepatobiliary, and Gynecology. The launch highlighted MakatiMed’s leadership in ushering the future of surgery in the Philippines, placing patient care and innovation at the forefront.

The hospital’s 2023 Annual Report titled Breakthrough: Recognizing Opportunities and Reinventing Innovations also earned recognition under the Publications category. The report highlighted the institution’s resilience and adaptability in a dynamic healthcare landscape, presenting achievements in patient-centered initiatives, innovation, financial performance, and policies that strengthened its role as a leader in healthcare excellence.

Further, MakatiMed was honored for its Environmental, Social and Governance (ESG) Program Webinar Series and Sustaining Initiatives under the Corporate Social Responsibility – Sustainability Communications category. Supporting the United Nations Sustainable Development Goals (SDG) 3 for Good Health and Well-being and SDG 4 for Quality Education, the initiatives emphasized that sustainable healthcare requires a collective effort. By sharing ESG knowledge with stakeholders and its value chain, the hospital demonstrated its commitment to environmental and social responsibility while promoting better health outcomes.

These recognitions underscore MakatiMed’s unwavering dedication to advancing healthcare through innovation, communication, and sustainability. With its three Quill Awards, the hospital once again proves that excellence in healthcare extends beyond medical treatment—it also thrives in how it communicates, educates, and cares for the community.

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LBC and Kimstore Partner to Power Nationwide E-Commerce Deliveries


Two of the country’s most trusted pioneers are joining forces to elevate the Filipino e-commerce experience. LBC Express Holdings Inc. (LBC), the Philippines’ leading logistics and courier provider, has officially partnered with Kimstore, the nation’s most trusted online electronics and lifestyle store, to bring faster and more reliable deliveries to customers nationwide.

Under this collaboration, LBC will handle the last-mile delivery for Kimstore.com, ensuring that every order arrives with speed, security, and the trusted reliability that both brands are known for. This partnership arrives at a pivotal time, as the Philippine e-commerce market is projected to hit USD 16.75 billion in 2025, fueled by mobile-first shopping, live selling, and rising consumer demand for quick and seamless services.

For Kimstore, the move provides a logistics backbone that strengthens its promise of delivering authentic gadgets and lifestyle products at competitive prices. Since 2006, Kimstore has been a trailblazer in Philippine digital retail, building its reputation long before giants like Lazada and Shopee emerged. With its guarantee of authenticity, accessible pricing, and personalized customer service, Kimstore has built a loyal following of Filipino shoppers who value trust and convenience.

On the logistics front, LBC brings 75 years of expertise and a vast network of over 1,300 branches nationwide. Known for pioneering door-to-door delivery and full cargo solutions, LBC remains the country’s most trusted logistics provider, serving both urban centers and the most remote communities across the islands.

“Partnering with LBC is a natural fit for Kimstore,” said Kim Lato, Founder and CEO of Kimstore. “Both of our brands are pioneers in our industries, and we share the same commitment to trust and reliability. At Kimstore, our mission has always been to make technology more accessible. With LBC, whose mantra is ‘We Like To Move It,’ every order is moved with care and dedication. Together, we create a seamless journey from browsing online to unboxing at home.”

By combining LBC’s logistics leadership with Kimstore’s digital retail expertise, the partnership sets a new benchmark for e-commerce in the Philippines. For millions of Filipino consumers, this means a smoother, faster, and more dependable shopping experience — from checkout to doorstep.
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Igloo and Skyro Launch Flood and Fire Insurance for Filipinos This ‘Ber’ Month


As the Philippines enters the storm-prone “ber” months, Filipinos brace themselves for heavy rains, strong winds, and floods that often cause devastating losses. To help households stay protected, insurtech company Igloo and fintech lender Skyro have teamed up once again—this time to launch their fifth insurance product, designed to cover floods, fires, and personal accidents.

Climate Disasters and the Protection Gap

From overflowing rivers like Marikina’s to powerful typhoons such as Crising, Dante, and Emong, millions of Filipinos face repeated displacement and damage each year. According to the NDRRMC, nearly 9.7 million people were affected by combined storm and monsoon impacts recently.

Yet, insurance penetration in the Philippines—and much of ASEAN—remains below 10%. This leaves many families financially vulnerable, struggling to recover after disasters.

The Igloo–Skyro partnership aims to close this gap by making affordable, accessible coverage part of everyday financial services.

Skyro Personal Accident VAS: Coverage Made Simple

The new Skyro Personal Accident VAS is available to Skyro’s 700,000+ active loan customers nationwide. For a minimal premium, users can purchase the plan via the Skyro app—either directly or bundled with loan applications at dynamic pricing based on credit scores.

Coverage includes:
  • Protection against fire and flood-related property loss
  • Accidental death or disablement
  • Daily hospital income
  • Coverage for unprovoked murder and assault
  • Accidental burial assistance

“This product ensures families don’t have to start from zero each time a typhoon strikes,” said John Chen, Igloo’s Country Manager for the Philippines and Thailand. “By embedding insurance into financial products, we bring protection closer to those who need it most.”

Insurance that Meets Filipinos Where They Are

For Skyro, the goal is to provide peace of mind when disasters hit unexpectedly. “Disasters don’t give families time to prepare financially,” shared Dmitriy Vavulidi, Head of Product at Skyro. “That’s why we’re offering coverage that’s simple, reliable, and easy to access.”

By combining financial technology with insurtech innovation, Igloo and Skyro continue to expand protection for underserved Filipinos—helping them face climate risks not just with resilience, but with real financial security.
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EastWest Ageas Wins Bronze at 2025 HR Excellence Awards for Hybrid Work Program

 

EastWest Ageas Recognized for Addressing Workforce Challenges

EastWest Ageas, a fast-growing player in the Philippine insurance industry, has once again proven its commitment to people-first strategies. The company won the Bronze Award in the Addressing Urban Workforce Challenges category at the 2025 HR Excellence Awards Philippines, held on August 28, 2025.

This is EastWest Ageas’ second consecutive podium finish, following its recognition in the Excellence in Learning and Development category last year.

Listening to Employees, Building a Stronger Workplace

The company’s winning initiative stemmed from listening directly to employee feedback. Surveys revealed that staff preferred a hybrid work setup—balancing flexibility with on-site collaboration. Employees also requested improvements to office spaces, specifically more meeting rooms and private areas for confidential work.

EastWest Ageas responded by implementing a Hybrid Workplace Program where employees report to the office two days a week and work remotely for three. Additional private spaces were also built to support productivity.

Boosting Productivity and Attracting Talent

The program quickly delivered results. Employees reported feeling more productive and efficient under the new setup, while the company’s hiring rate rose by 5%, showing its appeal to prospective talent.

“This win is both motivation and confirmation that we will do even more for our employees,” said Lois Dalida, Chief People and Culture Officer of EastWest Ageas. “At EastWest Ageas, we are deliberate in creating a genuine workplace culture that recognizes our employees’ need to thrive professionally and personally. While we celebrate their contributions, we also ensure they have enough room to celebrate personal milestones as well.”

A Workplace for Growth and Balance

The recognition highlights EastWest Ageas’ dedication to building a workplace where employees are empowered, heard, and supported. By embracing a flexible and responsive HR strategy, the company strengthens its reputation as an employer of choice in the Philippine insurance industry.

For those seeking a career with a company that values both professional growth and personal well-being, visit EastWest Ageas Careers
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Bigo Live Mid-Year Gala 2025 Celebrates Filipino Creators


Livestreaming has become more than just entertainment—it’s a space where Filipinos share their creativity, connect with global audiences, and build supportive communities. This year, Bigo Live, one of the world’s leading livestreaming platforms, put the spotlight on its brightest Filipino creators during the Bigo Live Mid-Year Gala 2025, held on August 16 at Revel at the Palace in Manila.

The glamorous event gathered over 150 livestreamers, fans, agencies, and partners, celebrating the passion and artistry that define the Bigo Live Philippines community.

A Night of Recognition and Inspiration

A spokesperson from Bigo Live Philippines highlighted the significance of the Gala. “Every year, we recognize the incredible creativity and inspiring community we’ve built in the Philippines. This Gala is our way of celebrating their dedication and the positive impact they bring to the livestreaming landscape.”

This year’s theme, “Midstream Magic,” captured the energy and diversity of Filipino livestreamers, blending stunning performances with award recognitions that honored those who continue to push creative boundaries.

Award-Winning Filipino Creators

The Mid-Year Gala spotlighted both established stars and rising talents who’ve made waves locally and internationally. Some of the top awardees included:

  • Ikang (Ikangmo) – Power Host Superstar / PK Crownholder
  • Mikasa (chxmeys_m) – Overseas Top Favorite
  • Seki Gutierrez (SekiG) – Rising Star
  • Emma X (OGEmmaX) – ANZ Top Host
  • OnlySHOOKY19 – Super Gifter / Super Sponsor

The evening also featured lively performances from holahope, roxpuno1, and vealv_official, adding even more excitement to the celebration.

Bigo Live’s Role in Empowering Filipino Creators

More than just an event, the Gala highlighted how Bigo Live has become a creative hub for Filipinos, providing tools and opportunities to grow fanbases, engage with audiences, and even earn sustainably.

With a commitment to inclusivity, safety, and innovation, Bigo Live continues to strengthen the creator economy by supporting agencies and individual hosts. The platform’s focus is clear: empower creators to thrive not only in the Philippines but on a global stage.

From community building to global recognition, the Bigo Live Mid-Year Gala 2025 proved that Filipino talent knows no boundaries. With platforms like Bigo Live championing diversity and creativity, the country’s creators are set to shine even brighter in the evolving livestreaming landscape.

If you’re passionate about content creation or simply love engaging with live communities, try exploring Bigo Live—you might just discover the next big Filipino star.
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Filipinos Drive Digital Remittance Growth 2025


Sending money home has always been a lifeline for millions of Filipino families. But now, more than ever, Pinoys are embracing digital remittance apps to send and receive money faster, safer, and more conveniently. According to Visa’s Money Travels: 2025 Digital Remittances Adoption Report, the Philippines is setting the pace for digital adoption in Asia Pacific’s $905 billion remittance industry.

The Philippines: A Top Digital Remittance Adopter

Visa’s study surveyed 44,000 senders and receivers across 20 countries, and the results put Filipinos at the forefront of the shift to digital.

  • 74% of Filipinos send money digitally
  • 66% receive funds via digital channels
  • 73% prefer digital payments for speed
  • 45% trust it for safety and privacy

Jeffrey Navarro, Visa Philippines Country Manager, emphasized the country’s key role in the region:

“The Philippines accounts for more than 60% of total inbound remittance transactions in Asia Pacific, underscoring our strong position as a driver for regional growth. The shift to digital fosters financial inclusion, allowing more people and businesses to manage money securely.”

Beyond Inbound: Filipinos Expand Outbound Money Movement

While the Philippines is well-known as a top inbound remittance destination, more Filipinos are also fueling outbound transfers, particularly in business-to-business payments.

A previous Visa report showed that 70% of SMEs in the Philippines need to purchase goods and services from abroad, while 60% are interested in sending money overseas—highlighting how remittances are evolving from personal to business-driven use.

Remittance Pain Points: High Fees Still a Concern

Despite the rise of digital transfers, fees remain a major frustration.

  • 43% of Filipino senders and 30% of receivers cited app fees as a pain point—the highest in Asia Pacific.
  • For traditional physical remittances, 45% of senders and 29% of receivers raised concerns about high charges.

This highlights the urgent need for more affordable and transparent digital solutions.

Surprising Insight: Seniors Lead in Digital Adoption

Interestingly, digital remittance apps are not just for younger generations. In fact, 100% of surveyed Filipinos aged 65 and above plan to send money digitally, compared to 72–75% among younger age brackets.

This shows that older Pinoys are embracing fintech tools as long as they are reliable and user-friendly.

Visa’s Partnerships to Power the Future

To support this digital shift, Visa has partnered with USSC Money Services, Inc. (UMSI) and Rizal Commercial Banking Corporation (RCBC). Through Visa Direct, Filipinos can now enjoy real-time transfers straight to Visa cards, accounts, and wallets worldwide.

Navarro summed it up:

“Speed, security, and convenience are no longer optional—they’re expected. Together with our partners, Visa expands financial inclusion by making remittances efficient, reliable, and affordable.”

For millions of Filipinos, sending money home is more than a transaction—it’s an act of love. With digital tools making remittances faster and safer, the Philippines is leading Asia Pacific into a future where financial inclusion is within everyone’s reach.

If you’re sending money abroad or receiving remittances, try digital apps that partner with trusted institutions like Visa. You’ll save time, enjoy better security, and experience seamless transfers.
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Hotel Casiana Redefines Tagaytay Hospitality



When you think of Tagaytay, you imagine cool breezes, scenic views, and cozy getaways. But at Hotel Casiana, hospitality is more than just comfort—it’s a purpose-driven commitment to creating lasting memories for every guest.

Recently featured on ROI’d to Success with Hustleshare, the business podcast by PLDT Enterprise, Hotel Casiana’s General Manager Clive Aranha opened up about the real work behind making each stay exceptional. From childhood dreams of travel to steering a modern hotel through a digital transformation, his story is a mix of passion, resilience, and innovation.

Hospitality Rooted in Purpose

For Aranha, running a hotel is about trusting relationships built one detail at a time—whether it’s a child laughing at the play club, a seamless wedding celebration, or simply a warm greeting at check-in.

“At Hotel Casiana, our mission is to delight discerning travelers by curating extraordinary experiences and unforgettable memories,” he shared.

Located along the Tagaytay-Nasugbu highway, the ten-story hotel blends Scandinavian-inspired design with the warmth of Filipino service. Families, corporate teams, and event-goers can enjoy its heated pool, wellness center, children’s carousel, and versatile function rooms—all crafted to turn getaways into meaningful experiences.

The Story Behind the Leader

Aranha’s fascination with hospitality started young. Inspired by a neighbor’s cruise ship stories, he dreamed of traveling the world while working in hotels.

“I’ve always enjoyed interacting with people and exploring cuisines, which naturally led me here,” he recalled. “Hospitality teaches us skills that apply to any career—especially how to connect with people. That’s what makes this work fulfilling.”

Like many businesses, Hotel Casiana faced tough challenges during the pandemic, but Aranha believes true leadership is about lifting people together: “It’s not about ‘I,’ it’s about ‘we.’ Success is when your team feels part of something greater.”
Building Seamless Guest Experiences with Technology

As bookings grew, so did the need for reliable operations. That’s where PLDT Enterprise came in. With iGate internet and trunkline services, the hotel now enjoys:

  • Smoother online bookings
  • Faster staff coordination during events
  • Uninterrupted communication even during peak seasons

“When I joined Hotel Casiana, connectivity was one of the most common guest concerns,” Aranha explained. “Thanks to PLDT Enterprise, our Wi-Fi improved significantly, which is essential today. We’ve also gone paperless with QR codes and are even exploring AI integrations.”

Since adopting these solutions, 12% of the hotel’s yearly bookings now come from online platforms. Looking ahead, Hotel Casiana is expanding with a new branch in Mexico, Pampanga by 2026, continuing its digital journey with PLDT Enterprise.

Powering Philippine Hospitality

For Aranha, technology is not a replacement for hospitality—it’s an enabler of human connection. “We’re in the business of making people feel taken care of,” he said. “With the right tools, we can do that consistently, even at full capacity.”

PLDT Enterprise’s VP Jay Lagdameo echoed this vision: “Hotel Casiana exemplifies how hospitality is evolving with reliable technology. We’re proud to support them as they continue raising the bar in Tagaytay and beyond.”

Hotel Casiana proves that hospitality thrives at the intersection of heart and innovation. By embracing technology while staying true to Filipino warmth, they’re setting a new standard for guest experiences in Tagaytay.

If you’re planning a Tagaytay trip—whether for leisure, business, or special events—Hotel Casiana is a sanctuary worth discovering.
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