US chamber honors TP’s community efforts in the Philippines

Thursday, June 5, 2025



Global leader in digital business services, TP, has been recognized and awarded with the Gold Award for Community Support and Engagement at the American Chamber of Commerce of the Philippines, Inc. (AmCham) Corporate Social Impact Awards. The recognition spotlights the sustained community efforts of TP’s official corporate social responsibility arm, Citizen of the World (COTW) Foundation, in the Philippines.

AmCham is one of the oldest and most influential business organizations in the country from the time of its founding in 1902. Its annual Corporate Social Impact Awards is an industry cornerstone, recognizing and celebrating outstanding organizations and individuals who have demonstrated exemplary commitment to creating positive change through impactful social initiatives beyond profit-making.

“The AmCham Corporate Social Impact award affirms TP’s sustained mission to be a Force for Good in the Philippines and around the world. Together with COTW and our partners in humanitarian initiatives, we will continue to transform lives and communities by bringing hope, security, and opportunities to those who are most in need,” said Jeffrey Johnson, Chief People Officer of TP in the Philippines and COTW PH President.

Established in 2006, COTW focuses on helping underserved and vulnerable sectors of society, especially children and the elderly, by mobilizing TP’s leaders, clients, employees, and partners in humanitarian and cause-oriented initiatives.

In 2024 alone, COTW generated at least Php9 million ($161,000) in donations from employees, external donation drives, its e-commerce platform (COTW Store), and partnerships. Employee engagement is the primary driver of COTW's sustained success as the foundation elevates TP employees’ pride, loyalty, and satisfaction. COTW has also successfully fostered a culture of volunteerism with 16,490 volunteer hours (nearly 60,000 volunteer hours from 2009 to 2024) dedicated to CSR efforts across 27 sites.

Through COTW, over 24,000 lives through 43 community activities benefited in 2024. These activities range from supporting chronically ill children, providing care for abandoned children, to aid for the elderly.

Apart from the aforementioned CSR initiatives, COTW engages in long-term collaborations to ensure sustainable results, such as supporting the Life Project 4 Youth (LP4Y) training centers that equip vulnerable youth with skills for employment. The project has mobilized Php5,000,000 in donations (Php10 million in total) and impacted 944 vulnerable youths in rural areas in 2024.

TP likewise continues its long-term support to the TP Village in Tanay, Rizal, providing housing units, community centers, and ongoing support for 100 families.

Furthermore, COTW’s Citizen of the Planet (COTP) initiative, has supported TP in its environmental initiatives, including tree planting, coastal/river cleanups, and energy conservation efforts such as Monthly Earth Hour. COTW greatly contributed to TP’s sustainable achievements in 2024, notably a 46% reduction in carbon emissions per employee in its operations in the Philippines.

“This latest award is a huge honor which cements our place further not only in the IT-BPM industry, but in the realm of social progress and national development as well. We take pride in what we do—from the selfless efforts made by COTW leaders and volunteers to the ongoing success of our programs and initiatives, such as our partnerships with LP4Y and the residents of our TP Village,” said Chief Executive Officer of TP in the Philippines Rahul Jolly.

COTW has successfully upheld, and continues to uphold, TP’s commitment to being a Force of Good for all the communities in which it operates. TP in the Philippines has consistently earned accolades from industry and government partners for its high-tech, high-touch, and high-standards programs. Earlier this year, the TP Skills Training to Employment Program (TP STEP) in partnership with the city government of Pasig was recognized as a Grand Anvil Finalist and a Gold Anvil awardee by the Public Relations Society of the Philippines. TP STEP equips individuals from marginalized groups and communities with the necessary skills to thrive in the Information Technology and Business Process Management (IT-BPM) industry.

Recently, TP in the Philippines was awarded in the Top Best Workplace in the Philippines list for the fourth consecutive year. The company is the first and most consistently certified Great Place to Work® organization in the Philippines for the past seven consecutive years since 2018.
Read More

FedEx Delivers Educational Supplies to 2,400 Students in Cebu and Negros Oriental


FedEx continues its collaboration with Feed the Children to support education and communities by donating school supplies to children in Cebu and Negros Oriental

Federal Express Corporation, one of the world’s largest express transportation companies, continues its collaboration with the non-profit organization, Feed the Children, to strengthen its commitment to education and community support by donating school supplies to children from Cebu and Negros Oriental.

As part of the FedEx Cares program, 40 FedEx volunteers worked together to fill backpacks with school supplies for 2,400 children from farming and fishing communities in Cebu and Negros Oriental. This will support their learning journeys for the upcoming school year.

The collaboration with Feed the Children aims to address long-standing barriers to education in the Philippines. According to United Nations Children's Fund (UNICEF), only half of children aged three to four years old are enrolled in daycare and only 78% of Filipino children complete basic education. By equipping students with the school supplies they need in the classroom, FedEx and Feed the Children aim to ease the burden on families and promote learning continuity.

"At FedEx, our commitment goes beyond delivering school supplies—we aim to uplift the communities we serve. This initiative reflects our purpose of connecting people with possibilities and empowering the next generation to thrive and reach their full potential,” said Maribeth Espinosa, managing director of FedEx Philippines. “Education is the foundation of a brighter future, and we’re proud to help make that future more accessible for children in Cebu and Negros Oriental.”

“Our continued collaboration with FedEx reminds us that real change begins when communities come together,” said Bregeita Jefferson, President of FEED International. “These school kits represent more than supplies; they carry hope, dignity, and opportunity.”

The FedEx Cares program is part of the company’s global community engagement strategy focused on Delivering for Good, Advancing Climate Solutions, and Empowering Entrepreneurs. In the Philippines, FedEx continues to invest in inclusive and impactful programs that uplift communities and create pathways to success.
Read More

Kissflow wins “Best Digital Transformation Solution” at Future Digitech Summit 2025


Kissflow, a low-code platform built for citizen developers aka process owners and developers to create applications is proud to announce that it has been honored with the “Best Digital Transformation Solution” award at the prestigious Future Digitech Summit 2025, recognizing its outstanding contribution to redefining business processes through innovation and cutting-edge technology.

Held annually, the Future Digitech Summit celebrates excellence in digital innovation, bringing together trailblazers from across the tech industry. This award acknowledges Kissflow’s commitment to empowering organizations with scalable, user-centric digital transformation solutions that drive efficiency, agility, and growth.

“We are thrilled to receive this recognition,” said Rakesh Nandakumar, AVP - Kissflow, South East Asia. “This award is a testament to our team’s relentless focus on delivering transformative solutions that make a real difference to businesses worldwide.”

Southeast Asia is a key growth market for Kissflow, with its rapidly expanding digital economy and increasing demand for agile, low-code solutions. With a strong presence across countries like the Philippines, Singapore, Malaysia, and more recently- Thailand, Kissflow continues to partner with organizations in the region to simplify and accelerate their digital transformation journeys.
Read More

SM Supermalls Named Philippines’ Strongest Brand for 2025 by Brand Finance

Wednesday, June 4, 2025


SM Supermalls has once again proven its leadership in the retail industry by being named the Philippines’ Strongest Brand for 2025 by Brand Finance, the world’s foremost brand valuation consultancy. With a Brand Strength Index (BSI) score of 95.0 out of 100, the highest among all Philippine brands, SM Supermalls is setting new benchmarks in brand trust, innovation, and customer experience.

Unmatched Brand Strength in the Philippines

While BDO Unibank retained the top spot in overall brand valuation for the second year, SM Supermalls secured the #1 ranking in brand strength, signaling its unrivaled reputation and impact on consumers and stakeholders alike.

This accolade reflects SM Supermalls’ leadership in marketing excellence, digital transformation, and community-centered initiatives, making it a powerhouse in the country's ever-evolving retail landscape.

“SM Supermalls’ achievement as the strongest Filipino brand this year symbolizes success built on scale, innovation, and customer experience,” said Alex Haigh, Managing Director of Brand Finance Asia-Pacific. “Its role in commerce and the community makes it a brand deeply embedded in the nation’s cultural fabric.”

Fueling Growth Through Purpose and Innovation

SM Supermalls continues to push boundaries by delivering exceptional retail experiences and building vibrant communities through purpose-driven campaigns. From integrating digital innovations to reimagining mall spaces, the brand has consistently adapted to meet the needs of Filipino consumers.

“Being named the Philippines’ strongest brand affirms the passion and dedication of our SM family,” said Steven T. Tan, President of SM Supermalls. “Our greatest reward is knowing that we make people’s lives brighter every day that’s what truly matters.”

Why This Recognition Matters

The Brand Finance Global 500 ranking is based on rigorous evaluation standards, including ISO 10668 (Brand Valuation) and ISO 20671 (Brand Evaluation), making it one of the most credible indicators of brand performance worldwide. For investors, partners, and tenants, this recognition reaffirms SM Supermalls as a trusted growth partner and a catalyst for inclusive development.
SM Supermalls: More Than Just Retail

More than just a place to shop, SM Supermalls has become a symbol of hope, progress, and Filipino pride. It empowers communities, supports local enterprises, and leads the way in creating sustainable, people-centric developments.

With a network that continues to grow across the country, SM Supermalls proves that true brand strength lies in how it serves, uplifts, and inspires the people it touches every day.

SM Supermalls also extends its congratulations to BDO, which maintained its position as the Philippines’ most valuable brand for the second year in a row, a testament to the strength and stability of the SM Group across multiple sectors.

Read More

Bigo Live Celebrates Nine Years of Empowering Community and Creativity

Monday, June 2, 2025


Marking nearly a decade of empowering users to connect, create, and thrive in real time across cultures, borders, and backgrounds.

Bigo Live, the leading global livestreaming platform, marked its 9th anniversary with a vibrant celebration held on May 17 at Clubhouse at the Palace in BGC in Manila. The event brought together Filipino creators, such as those behind Bigo IDs like AVC_Roni and claire18, along with agency managers, fellow streamers, and family members to celebrate a milestone journey of creativity, connection, and community growth.

Since its launch in 2016, the Bigo Live Philippines community has grown significantly and become a dynamic space where creators from all walks of life are empowered to champion self-expression, showcase their talents and reach an international audience. As part of the anniversary festivities, Bigo Live unveiled a series of billboards across key locations in Manila, spotlighting top Filipino creators such as Ikangmo, recognising their talent and impact on the platform.

“Bigo Live is proud to celebrate nine years with our Filipino community. We remain committed to fostering a safe and inclusive environment where creativity thrives, careers are built, and connections are made,” said a Bigo Live Philippines spokesperson. “Thank you to all our creators and users who helped us shape this community and for being part of this incredible journey.“

Empowering Community, Online and Offline

Bigo Live has played a significant role in bringing local communities together to spread positivity and kindness through its interactive and real-time livestreaming experiences. During the COVID-19 pandemic, the platform provided Filipino creators a safe space to stay connected. Creators shared their stories, music and positive messages and found solace in their communities by connecting remotely from their homes.

Today, Bigo Live continues to champion community-first initiatives that bridge the digital and real worlds, offering new ways for the Filipino community to engage, celebrate, and connect. These include events such as Bigo Voice Music Fest 2024, BIGO Voice 2025 and Bigo Live Philippines Awards Gala.

“Bigo Live helped me discover parts of myself I never knew existed. I gained confidence, built genuine connections, and grew my following to nearly a million in just a year. The platform opened doors I never imagined – new friendships, exciting opportunities, and the ability to build my own income streams. To my supporters and fellow hosts: keep doing what makes you happy. Bigo Live changed my life, and it can change yours too,” shared Bigo Live creator Ikangmo.

Celebrating Local Voices and Cultural Impact

Bigo Live Philippines actively supports initiatives that uplift underrepresented voices and inspire positive change. The livestreaming platform has actively supported women’s empowerment through community-led events like Women’s Run PH — a run by women, for women — and specialised workshops for aspiring female creators. In a bold step towards inclusivity, Bigo Live Philippines partnered with global beauty brand MAC Cosmetics to launch Slay Model Search Asia, a talent competition celebrating the transgender community in the Philippines.

Looking ahead, Bigo Live Philippines will continue to roll out creator- and community-centric initiatives that inspire authentic expression and strengthen bonds across its user base. From new programmes that help creators unlock their full potential, to fun, meaningful events for the broader community, Bigo Live remains committed to its core mission: to empower people and change lives through real-time connectivity.

To find out more about Bigo Live, please visit our website.
Read More

Visa strengthens financial inclusion for Filipino SMEs with innovative payment solutions

Saturday, May 31, 2025

Jeffrey Navarro, Visa Country Manager for the Philippines

Visa, a world leader in digital payments is looking to expand support for Filipino small and medium enterprises (SMEs), which, despite their economic contribution, still face significant barriers to financial inclusion and growth. While making up more than 99% of all business enterprises in the country and generating 66% of total employment, SMEs in the Philippines continue to face significant challenges, including access to funding.

A global funding gap

Visa's recent study reveals significant challenges faced by SMEs, particularly in accessing capital, with these businesses receiving less than 10% of total corporate loans. Cash flow concerns are prevalent, as 44% of SMEs highlight it as a top issue, and over half report having reserves that would last less than six months. Additionally, other hurdles include device and hardware cost for acceptance and lengthy application processes for card holders. Fraud prevention was also cited as a key concern by 33% of those accepting cards.

The financial landscape further complicates these challenges, with the International Finance Corporation reporting a $5.2 trillion global funding gap for SMEs annually, predominantly in East Asia and the Pacific. The Philippines exemplifies this issue, with a $221-billion funding demand against a $15-billion supply. Despite mandates to increase SME lending, utilization remains low due to informal business practices, limited credit history, and financial literacy gaps.

Women-led SMEs across the region face additional social barriers, including gender bias in lending and limited property rights, which restrict their ability to use financial collateral. Moreover, the added burden of household responsibilities can hinder their capacity to effectively manage and expand their businesses. However, Visa's research shows promising outcomes, revealing that 51% of women-led SMEs and 56% of micro-businesses in the Philippines experienced revenue growth through the adoption of digital payments.

Innovation in SME support and funding

Recognizing the crucial role SMEs play in economic development, Visa, through the Visa Foundation, previously launched a $100-million small business accelerator initiative aimed at advancing digital financial inclusion, stimulating job creation, and increasing access to capital for SMEs in Asia Pacific, including the Philippines.

This program has reached an estimated 29.6 million SMES in the region, including 10.9 million women-led SMEs. The program is complemented by Visa’s Practical Business Skills program, which equips SME owners with essential knowledge in cash flow management, digital payment integration, and financial planning.

Visa has been actively working with local partners to launch innovative products designed to expand financial inclusion for SMEs. Recently, it signed a new deal with CIMB Bank Philippines to launch a new Visa Business Debit Card. Designed to cater to SME owners, the card will be linked to a high interest business savings account, where business owners can enjoy zero fees, free fund transfers, insurance product offers, as well as a revolving credit facility that they can maximize to grow their business.

“SMEs form the backbone of our economy and supporting them helps contribute to overall economic growth. We continue to work with local partners to bring financial products and solutions responsive to their unique needs, and we share the government’s vision to help SMEs unlock their full potential through innovation and resilience,” said Jeffrey Navarro, Visa Country Manager for the Philippines.
Read More

Cyber Budgets Up, AI Gaps Remain: Palo Alto Networks Releases First-Ever Cybersecurity Benchmark Study for Asia-Pacific and Japan


Palo Alto Networks, the world’s leading AI cybersecurity company, has released the 2025 Cybersecurity Resilience in Mid-Market Organisations, a benchmark study, offering a first-of-its-kind view into how mid-market organisations across Asia-Pacific and Japan, including the Philippines, are evolving their cybersecurity capabilities in the face of growing threats and accelerating digital transformation.

While mid-market organisations in the Asia-Pacific and Japan, including the Philippines, are making tangible progress in strengthening their cybersecurity posture, key challenges remain. Many organisations are still in the early stages of operationalising AI within their security workflows, and gaps persist in areas such as incident recovery and cyber resilience. Additionally, the complexity of managing multiple tools and fragmented environments continues to hinder efficiency. Addressing these issues will require a more unified, platform-based approach that integrates AI-driven capabilities to enhance performance, streamline operations, and strengthen protection across the board.

“Cybersecurity is no longer just an IT issue, it's a business priority. As threats grow more sophisticated and AI reshapes the threat landscape, our benchmark study reveals that many mid-market organisations are still catching up,” said Michelle Saw, Vice President, Ecosystems, Asia-Pacific and Japan at Palo Alto Networks. “This study helps mid-market organisations see where they stand and take the steps needed to achieve stronger security outcomes. It also highlights the growing importance of partners—who must now evolve their offerings to focus more deeply on education, integration, AI adoption, and advanced technical expertise to better support customer needs.”

Key findings from the study:

Partners matter more than ever: 79% of companies say they will rely on partners to support cybersecurity efforts within two years - up from 53% today.

Cyber budgets are on the rise: 57% of organisations plan to increase cybersecurity spending over the next 12 months. Cyber now accounts for 13.6% of total IT budgets, up from just 6% in 2019.

AI adoption lags behind investment: Despite growing awareness, organisations cited AI-related capabilities as one of the lowest performing areas in their cybersecurity programs.

Cloud security, IAM and SIEM top the priority list: Over the next 24 months, these are the most cited areas for new or increased investment.

Framework implementation is inconsistent: Adoption of NIST 2.0 received the lowest score among the five benchmark categories, underscoring a need for clearer guidance and support. Sectors leading the understanding and adoption of NIST 2.0 and other frameworks include financial services, telecommunications and utility companies.

Key highlights from the Philippines include:

Cybersecurity budgets are on the rise, now accounting for 13.3% of revenue, with the biggest increases projected in security software (47.09%), network security hardware (38.35%), and data protection and privacy (37.86%).

Partner support is accelerating: 61% of Philippine companies currently rely on partners for cybersecurity, a figure expected to rise to 79% in two years. MSSPs (40%) are the most preferred partner type, followed by MSPs and systems integrators.

Robust safeguards but gaps in governance and response: The Philippines scores 3.95 in Govern, 3.06 in Identify, 4.05 in Protect, 4.05 in Detect, and 3.07 in Respond under the NIST framework, revealing areas needing improvement particularly in governance, identification, and response.

Partner selection is driven by technical expertise (35.9%), resiliency capabilities, and knowledge transfer. However, poor solution performance (43%), major breaches, and supply chain issues remain the top reasons for switching partners.

Application and data security, SOC operations, and network security are currently the most deployed cyber solutions in the country.

“It’s encouraging to see the Philippines taking meaningful steps to elevate its cybersecurity efforts, especially with the approval of the National Cybersecurity Plan, a critical move to safeguard institutions, infrastructure, and citizens amid growing threats,” said Steven Scheurmann, Regional Vice-President of ASEAN at Palo Alto Networks. “With the Philippine digital economy valued at PhP2.25 trillion in 2024, which accounts for 8.5% of the country’s gross domestic product, cybersecurity is no longer optional. The increased budgets among mid-market organisations reflect a deeper understanding that protecting digital assets is essential to sustaining business growth and national progress. This is why partnerships are crucial to improving threat detection and response, enabling the adaptive, intelligent security needed for the digital future.”

“The research indicates that mid-market organisations in the region have made notable advancements in strengthening their cybersecurity posture,” said Tim Dillon, Founder, Director, Principal Analyst End User at Tech Research Asia. “However, there remains substantial opportunity for partners to support continued progress, particularly in the areas of workforce education and training, identity and access management, and application and data security.”

The Cybersecurity Benchmark for Asia-Pacific and Japan, developed in collaboration with Tech Research Asia (TRA), surveyed over 2,800 mid-sized organisations across 12 countries and a range of industries. It offers a snapshot of the region’s cybersecurity maturity and provides practical guidance for improvement. With evaluating performance across five key areas; strategy execution, business integration, operational capabilities, solution maturity, and NIST 2.0 framework adoption, the average score was 19.01 out of 25. While this indicates a moderate level of maturity, the findings reveal clear opportunities to strengthen AI readiness, boost ransomware resilience, and advance framework implementation. This Tech Research Asia Insights Report Asia-Pacific and Japan Edition was commissioned by Palo Alto Networks and completed in April 2025

For more information 2025 Cybersecurity Resilience in Mid-Market Organisations Study, visit: https://www.paloaltonetworks.com/industry/japac-mid-market-solutions
Read More
...